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Thread: Admin Interface: Queue Error

  1. #1
    Join Date
    Oct 2006
    Rep Power

    Unhappy Admin Interface: Queue Error

    Hey Everyone:

    I am running Zimbra Version 4.5.1_GA_660.UBUNTU6
    on: P4 3800 MHz, 2 GB RAM, 7200 rpm SATA RAID-1
    with about 40 users.

    Recently in the Administrator web interface when I attempt to view mail queues I get error for every column except service host name. I ran zmfixperms and everything looks fine as far as I can tell. I had one user report getting the wrong e-mail body when he selected a message. I also get a pop up server error with the following stack dump.

    Message: system failure: exception during auth {RemoteManager:>}
    com.zimbra.common.service.ServiceException: system failure: exception during auth {RemoteManager:>}
    at com.zimbra.common.service.ServiceException.FAILURE (
    at com.zimbra.cs.rmgmt.RemoteManager.getSession(Remot
    at com.zimbra.cs.rmgmt.RemoteManager.execute(RemoteMa
    at com.zimbra.cs.service.admin.GetMailQueueInfo.handl e(
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:162)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:84)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:223)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:709)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
    at ternalDoFilter(
    at Filter(
    at org.apache.catalina.core.StandardWrapperValve.invo ke(
    at org.apache.catalina.core.StandardContextValve.invo ke(
    at org.apache.catalina.core.StandardHostValve.invoke(
    at org.apache.catalina.valves.ErrorReportValve.invoke (
    at org.apache.catalina.core.StandardEngineValve.invok e(
    at org.apache.catalina.valves.AccessLogValve.invoke(A
    at org.apache.catalina.connector.CoyoteAdapter.servic e(
    at org.apache.coyote.http11.Http11Processor.process(H
    at org.apache.coyote.http11.Http11BaseProtocol$Http11 ConnectionHandler.processConnection(Http11BaseProt
    at Socket(
    at ead.runIt(
    at org.apache.tomcat.util.threads.ThreadPool$ControlR
    Caused by: There was a problem while talking to
    at ch.ethz.ssh2.Connection.connect( 2)
    at ch.ethz.ssh2.Connection.connect( 0)
    at com.zimbra.cs.rmgmt.RemoteManager.getSession(Remot
    ... 24 more
    Caused by: Connection refused
    at Method)
    at .java:333)
    at ava:182)
    at ava:366)
    at ch.ethz.ssh2.transport.TransportManager.initialize (
    at ch.ethz.ssh2.Connection.connect( 1)
    ... 26 more

    Error code: service.FAILURE
    Method: ZmCsfeCommand.prototype.invoke
    If anyone has any insight I would really appreciate it.

  2. #2
    Join Date
    Oct 2005
    Thatcher, AZ
    Rep Power


    Take a look at this article:
    Mail Queue Monitoring - ZimbraWiki

    If that doesn't help, let us know.


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