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Thread: Admin Interface: Queue Error

  1. #1
    Join Date
    Oct 2006
    Posts
    100
    Rep Power
    9

    Unhappy Admin Interface: Queue Error

    Hey Everyone:

    I am running Zimbra Version 4.5.1_GA_660.UBUNTU6
    on: P4 3800 MHz, 2 GB RAM, 7200 rpm SATA RAID-1
    with about 40 users.

    Recently in the Administrator web interface when I attempt to view mail queues I get error for every column except service host name. I ran zmfixperms and everything looks fine as far as I can tell. I had one user report getting the wrong e-mail body when he selected a message. I also get a pop up server error with the following stack dump.

    Message: system failure: exception during auth {RemoteManager: XXXX.3riverstech.com->zimbra@XXXX.3riverstech.com:22}
    com.zimbra.common.service.ServiceException: system failure: exception during auth {RemoteManager: XXXX.3riverstech.com->zimbra@XXXX.3riverstech.com:22}
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:175)
    at com.zimbra.cs.rmgmt.RemoteManager.getSession(Remot eManager.java:197)
    at com.zimbra.cs.rmgmt.RemoteManager.execute(RemoteMa nager.java:134)
    at com.zimbra.cs.service.admin.GetMailQueueInfo.handl e(GetMailQueueInfo.java:56)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:262)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:162)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:84)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:223)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:709)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:162)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
    at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:252)
    at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:173)
    at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:213)
    at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:178)
    at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:126)
    at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:105)
    at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:107)
    at org.apache.catalina.valves.AccessLogValve.invoke(A ccessLogValve.java:541)
    at org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:148)
    at org.apache.coyote.http11.Http11Processor.process(H ttp11Processor.java:869)
    at org.apache.coyote.http11.Http11BaseProtocol$Http11 ConnectionHandler.processConnection(Http11BaseProt ocol.java:667)
    at org.apache.tomcat.util.net.PoolTcpEndpoint.process Socket(PoolTcpEndpoint.java:527)
    at org.apache.tomcat.util.net.LeaderFollowerWorkerThr ead.runIt(LeaderFollowerWorkerThread.java:80)
    at org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:684)
    at java.lang.Thread.run(Thread.java:595)
    Caused by: java.io.IOException: There was a problem while talking to XXXX.3riverstech.com:22
    at ch.ethz.ssh2.Connection.connect(Connection.java:64 2)
    at ch.ethz.ssh2.Connection.connect(Connection.java:46 0)
    at com.zimbra.cs.rmgmt.RemoteManager.getSession(Remot eManager.java:188)
    ... 24 more
    Caused by: java.net.ConnectException: Connection refused
    at java.net.PlainSocketImpl.socketConnect(Native Method)
    at java.net.PlainSocketImpl.doConnect(PlainSocketImpl .java:333)
    at java.net.PlainSocketImpl.connectToAddress(PlainSoc ketImpl.java:195)
    at java.net.PlainSocketImpl.connect(PlainSocketImpl.j ava:182)
    at java.net.SocksSocketImpl.connect(SocksSocketImpl.j ava:366)
    at java.net.Socket.connect(Socket.java:516)
    at ch.ethz.ssh2.transport.TransportManager.initialize (TransportManager.java:299)
    at ch.ethz.ssh2.Connection.connect(Connection.java:59 1)
    ... 26 more

    Error code: service.FAILURE
    Method: ZmCsfeCommand.prototype.invoke
    Details:soap:Receiver
    If anyone has any insight I would really appreciate it.

  2. #2
    Join Date
    Oct 2005
    Location
    Thatcher, AZ
    Posts
    5,606
    Rep Power
    21

    Default

    Hi-
    Take a look at this article:
    Mail Queue Monitoring - ZimbraWiki

    If that doesn't help, let us know.

    john

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