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Thread: Number of accounts on a server

  1. #1
    Join Date
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    Default Number of accounts on a server

    Hi,

    I have followed the instructions listed here: http://support.zimbra.com/components...eport/help.php,

    but all I get back from zmprov gac -v | egrep "cn:"\|"zimbraId:" is:

    cn: default
    zimbraId: e00428a1-0c00-11d9-836a-000d93afea2a

    from zmprov gaa -v | grep -i <COS ID from Step 1 above> |wc -l:

    nothing.

    I also noticed that zmprov gaa, includes the admin, wiki spam and ham accounts.

    Does this mean that none of my accounts are professional licences, even though users are using the otulook connector? Have I missed something in setting the machine up to recognise different account types? Do we have to pay for 4 system accounts, ie the spam, ham admin and wiki?

    Thanks for any insight into this.

    Andy

  2. #2
    Join Date
    Jan 2007
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    Middlesex, UK
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    Default

    I've looked at that page ...

    The result you see from the first command indicates you only have one COS defined.

    The second command only returns a count of those accounts which have the auto-cos flag removed.

    Sorry I can't help more - the answer to HSP Usage Reporting still evades me also.
    All that glitters .... oh look, a shiny thing

  3. #3
    phoenix is offline Zimbra Consultant & Moderator
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    Default

    Quote Originally Posted by demonpengu View Post
    Does this mean that none of my accounts are professional licences, even though users are using the otulook connector? Have I missed something in setting the machine up to recognise different account types?
    It's difficult to tell what the problem is without seeing your licence and customer record, I'd suggest you contact either your sales person or file a case with support for a definitive answer.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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