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Thread: Email to cell phone email not getting received

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  1. #1
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    Dec 2005
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    Default Email to cell phone email not getting received

    When I email 408XXXXXXX@messaging.sprintpcs.com, the web gui says it sent the email but the receivee did not get the email. Yahoo and all other email systems does not have this issue. Is this a postfix thing? All other emails like name@whatever.com works. Thanks

  2. #2
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    Default trace the message

    su - zimbra
    zmmsgtrace -r 408XXXXXXX@messaging.sprintpcs.com

    Does it leave the system? It's possible that sprint is dropping it because your mailserver's reverse DNS doesn't match it's hostname.

  3. #3
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    Default

    I get this error when i run the trace. Does that mean sprint does not like my server? Thanks again

    (connect to mx.messaging.sprintpcs.com[68.28.3.22]: server dropped connection without sending the initial SMTP greeting)

  4. #4
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    Default Connection dropped

    Probably, if they didn't even send an SMTP greeting.

    Since you got dropped before the EHLO exchange, it probably means that you're listed in a dns black-list somewhere, or they just block port 25 connections from your ISP as a matter of course. (Are you on a cable modem, or a large provider's DSL network?)

    You might try relaying through your ISPs gateway.

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