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Thread: Rejected addresses

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  1. #1
    Join Date
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    Default Rejected addresses

    I've searched the forums, but have not found a conclusive answer to this issue. I have a user that is attempting to send a message to an outside domain through the Zimbra client. When hitting send she gets:

    Critical: Message not sent; one or more addresses were not accepted.
    Rejected addresses: mary@domain.org
    I ran an nslookup/dig against the domain and they have a valid mx record:

    Server: 10.10.56.20
    Address: 10.10.56.20#53

    Non-authoritative answer:
    domain.org mail exchanger = 10 SMTPGATEWAY.domain.org.

    Authoritative answers can be found from:
    domain.org nameserver = NS15.WORLDNIC.COM.
    domain.org nameserver = NS16.WORLDNIC.COM.
    SMTPGATEWAY.domain.org internet address = xxx.xxx.xxx.xxx
    But 'zmprov gd' returns:
    ERROR: account.NO_SUCH_DOMAIN (no such domain: domain.org)
    I have DNS lookups enabled in the admin UI.

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Default

    Have a look through the forums for 'mynetworks'.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    Join Date
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    Default

    Thanks for the tip, but that doesn't appear to be the issue. Running ' zmprov gs `zmhostname` | grep zimbraMtaMyNetworks' returns nothing, so I'm obviously using postfix defaults:

    $ postconf -d mynetworks
    mynetworks = 127.0.0.0/8 10.0.0.0/8 10.10.22.10/32
    (10.10.22.10 is my server, but I think the setting is rather redundant.)

    What does Zimbra use to verify a domain when using 'zmprov gd'? It doesn't make sense to me that DNS lookups pass but that test fails. I don't see the connection between that and the 'mynetworks' or 'zimbraMtaMyNetworks' settings.

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