I have several users that use Mappoint and regularly exchange .ptm and .ptt files via email. We recently migrated to ZCS Network (4.5.6). When trying to send a .ptm or .ptt attachment from the web client (IE7 on Windows XP), they receive the following error and the email fails to send.
msg - system failure: MessagingExecption
code - service.FAILURE
method - ZmCsfeCommand.prototype.invoke
detail - soap:Receiver
Is this a bug in Zimbra or could there be a problem with Windows XP? Here's what we've found with some testing.
XP / IE7 / Fails
XP / Firefox / Fails
Linux / Firefox / Succeeds
XP / Outlook with ZCS Connector / Succeeds
One thing to note. We renamed a .pdf and a .txt file to .ptt and received the same error.
Does anyone have any similar issues or any input? How can I work around this (without asking them to just change the file extension?)