Almost two weeks ago I installed Zimbra Release 4.5.6_GA_1044.RHEL4_20070706225645 CentOS4 FOSS edition. The only problem that I have run into is that the spam training account doesn't work.
The e-mail account that was created for our spam training by the install program is spam..email@example.com. I set up an alias of firstname.lastname@example.org on that account as well. If I e-mail either email@example.com or spam..firstname.lastname@example.org the e-mails get delivered to our catchall account. If I press the Junk button in the Zimbra web client, the catch all gets an e-mail with the subject zimbra-spam-report: email@example.com: spam and again nothing shows up in the spam training account. I used the View Mail option in the administration console to log into the spam training e-mail account and sent myself an e-mail from that account. When I received it, I replied to it and my response was delivered to the catchall account.
For what ever reason, Zimbra doesn't seem to think that the spam training account exists when receiving e-mail for it. This is what I get to confirm the account is setup correctly:
The account appears in the administration console and it appears as though Zimbra has setup the account for spam training but I can't get any mail to be delivered to it.Code:[zimbra@mail ~]$ zmprov gacf | grep -i spamis zimbraSpamIsNotSpamAccount: firstname.lastname@example.org zimbraSpamIsSpamAccount: spam..email@example.com
Is there some way to delete the spam account and re-create it? I would really like our users to be able to train for spam and not annoy our catchall user with junk from other people in the office.