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Thread: How to release false positive virus email?

  1. #1
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    Default How to release false positive virus email?

    Hi guys,

    How can I release a false positive virus email? I have one that is blocked because of its encrypted attachment.

    I have the reference code - but what next?

    Kind Regards
    Andre

  2. #2
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    I also have this problem

  3. #3
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    You can find two ways to get your mail here:

    http://www.zimbra.com/forums/adminis...ed-emails.html

  4. #4
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    I've seen this thread - but neither way is a solution.

    It is maybe ok if you host one domain but for a real production server with a couple of hundred emails per hour just out of question.

    I can not understand how its possible to implement a "quarantine" feature without release but therefor with a scheduled delete quarantine..... where is the difference to "delete" ??????

    As amavisd is running - where is the amavid-release which is part of amavis?

    The only way I can see at the moment is to disable antispam and antivirus and set it up on a second server. Very frustrating but the only option as the license fee for zimbra is already payed.

    Kind Regards
    Andre

  5. #5
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by fisch09 View Post
    Very frustrating but the only option as the license fee for zimbra is already payed.
    For the moment you'll have to use the suggested method of releasing them, you should also vote on the bugzilla entries.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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