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Thread: [SOLVED] Error since 4.5.6 -> 4.5.7 upgrade

  1. #1
    Join Date
    Jun 2007
    Posts
    15
    Rep Power
    8

    Default [SOLVED] Error since 4.5.6 -> 4.5.7 upgrade

    We're now having issues with emails from 1 of our vendors. The emails arrive, and we see them in our Inbox, and even see the subject and a little text preview of the email. However, when we go to open the email, in the "Advanced Client" the email is blank, but in the "Basic Client" we see the following:

    HTTP Status 500 -

    type Exception report
    message
    description The server encountered an internal error () that prevented it from fulfilling this request.
    exception
    javax.servlet.ServletException: javax.servlet.jsp.el.ELException: An error occurred while evaluating function "zm:getPartHtmlContent"
    org.apache.jasper.runtime.PageContextImpl.doHandle PageException(PageContextImpl.java:854)
    org.apache.jasper.runtime.PageContextImpl.handlePa geException(PageContextImpl.java:791)
    org.apache.jsp.h.imessage._jspService(org.apache.j sp.h.imessage:91)
    org.apache.jasper.runtime.HttpJspBase.service(Http JspBase.java:97)
    javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
    org.apache.jasper.servlet.JspServletWrapper.servic e(JspServletWrapper.java:332)
    org.apache.jasper.servlet.JspServlet.serviceJspFil e(JspServlet.java:314)
    org.apache.jasper.servlet.JspServlet.service(JspSe rvlet.java:264)
    javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
    com.zimbra.webClient.filters.CharEncodingFilter.do Filter(CharEncodingFilter.java:45)
    com.zimbra.webClient.filters.SetHeaderFilter.doFil ter(SetHeaderFilter.java:322)
    root cause
    java.lang.NullPointerException
    java.util.regex.Matcher.getTextLength(Matcher.java :1140)
    java.util.regex.Matcher.reset(Matcher.java:291)
    java.util.regex.Matcher.<init>(Matcher.java:211)
    java.util.regex.Pattern.matcher(Pattern.java:888)
    com.zimbra.cs.taglib.bean.ZMessageBean.getBodyHtml Content(ZMessageBean.java:224)
    com.zimbra.cs.taglib.bean.ZMessageBean.getHtmlCont ent(ZMessageBean.java:279)
    sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
    sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
    sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
    java.lang.reflect.Method.invoke(Method.java:597)
    org.apache.commons.el.FunctionInvocation.evaluate( FunctionInvocation.java:172)
    org.apache.commons.el.ExpressionEvaluatorImpl.eval uate(ExpressionEvaluatorImpl.java:263)
    org.apache.commons.el.ExpressionEvaluatorImpl.eval uate(ExpressionEvaluatorImpl.java:190)
    org.apache.jasper.runtime.PageContextImpl.propriet aryEvaluate(PageContextImpl.java:932)
    org.apache.jsp.h.imessage._jspService(org.apache.j sp.h.imessage:83)
    org.apache.jasper.runtime.HttpJspBase.service(Http JspBase.java:97)
    javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
    org.apache.jasper.servlet.JspServletWrapper.servic e(JspServletWrapper.java:332)
    org.apache.jasper.servlet.JspServlet.serviceJspFil e(JspServlet.java:314)
    org.apache.jasper.servlet.JspServlet.service(JspSe rvlet.java:264)
    javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
    com.zimbra.webClient.filters.CharEncodingFilter.do Filter(CharEncodingFilter.java:45)
    com.zimbra.webClient.filters.SetHeaderFilter.doFil ter(SetHeaderFilter.java:322)
    We didn't have problems before the ZCS Network Edition upgrade.

    If I connect via IMAP using Outlook, the email shows up just fine.

    Any assistance is appreciated.
    Thanks,

    TBenoit

  2. #2
    Join Date
    Oct 2005
    Location
    Thatcher, AZ
    Posts
    5,606
    Rep Power
    21

    Default

    Can you do a show original and file a bug.
    When you file it, cc me.

    Thanks
    john

  3. #3
    Join Date
    May 2006
    Location
    Espírito Santo - Brasil
    Posts
    39
    Rep Power
    9

    Default

    It seems lately that, the juniper this being moved bug.

  4. #4
    Join Date
    Jun 2007
    Posts
    15
    Rep Power
    8

    Default

    Bug 20523 has been added to the database
    Thanks,

    TBenoit

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