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Thread: filter not working?

  1. #1
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    Default filter not working?

    I have setup couple of simple filters based on "From" header to file mails to different folders. However, the mails are not being filtered. They are all sitting in the inbox instead of being moved to the destination folder as set in the filter.
    Is there anything I need to install besides zcs?

    -R'twick
    Release 5.0.14_GA_2850.UBUNTU6 UBUNTU6 FOSS edition

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Default

    Quote Originally Posted by rtwick View Post
    Is there anything I need to install besides zcs?
    No, there's nothing else to install but we do need some information about why you think it's not working. An example of the mail headers and a listing of the filter (search the forums for sieve) and details of how to print the rules).
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
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    I am having the same issues. I have email coming in and have right-clicked to create filter. The filter is there but just doesn't block. I've also hit the junk button, but the email still passes to the inbox on later receipts.

    running 4.5.7 trial license on redhatx86

    I have a filter called manual junk(and its the last filter), marked ACTIVE, and set to ANY of the following conditions:

    From matches pattern membership@thelafayetteclub.com +
    From matches pattern Michelle Walker

    Perform "File into folder" JUNK

    Do not process additonal filter is checked.

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    Please search the forums for details on how to display the filters (search for sieve) then display them and post here. You should also post details (show original) of a message that fails this filter rule.

    BTW, the file into Junk folder is not the same a hitting the Junk button.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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