Results 1 to 5 of 5

Thread: Only headers on mobile device

  1. #1
    Join Date
    Jul 2007
    Posts
    227
    Rep Power
    8

    Default Only headers on mobile device

    We use ZCS 5 rc2 on SLES 10. Users are reporting that when they use the internet on their mobile device to read their email they only see the headers, no email body. I too use a mobile device to view email and only see headers, no body. I have looked through the admin panel and do not see anything that relates to issue. Can someone advise if they see the same problem?

  2. #2
    Join Date
    May 2006
    Location
    USA
    Posts
    6,242
    Rep Power
    21

    Default

    I gather your Mobile Web-Client works fine, and you're referring to IMAP/POP methods; mobile devices often have settings for downloading 'just headers' or 'full message body'.
    BTW: http://www.zimbra.com/forums/announc...-released.html
    Last edited by mmorse; 12-23-2007 at 10:11 PM. Reason: link to blog

  3. #3
    Join Date
    Oct 2005
    Location
    Thatcher, AZ
    Posts
    5,606
    Rep Power
    21

    Default

    How is your mobile device accessing the Zimbra server?
    pop3/IMAP?

  4. #4
    Join Date
    May 2006
    Location
    USA
    Posts
    6,242
    Rep Power
    21

    Default

    Just want to be sure it's not like:
    Last edited by mmorse; 04-14-2008 at 10:45 PM.

  5. #5
    Join Date
    Jul 2007
    Posts
    227
    Rep Power
    8

    Default

    i use imap and have checked the settings on the device and it is not set for "headers only". i could setup an account for some one to ogin with their device and see what happens. i also use the internet with pocket ie and, the best to my memroy, this started happening after the upgrade to rc2 (we went to rc2 from beta1->beta2->rc1->rc2)

Similar Threads

  1. Replies: 2
    Last Post: 01-09-2008, 01:31 PM
  2. Only headers sync works with zimbra mobile
    By torrekej in forum Zimbra Mobile
    Replies: 0
    Last Post: 10-22-2007, 10:16 AM
  3. Replies: 2
    Last Post: 07-08-2007, 10:17 PM
  4. Replies: 4
    Last Post: 01-25-2007, 03:08 PM
  5. mobile device info
    By BarrySDCA in forum Zimbra Mobile
    Replies: 8
    Last Post: 04-09-2006, 11:29 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •