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Thread: [SOLVED] Help: Virus Scanner Issues

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    Join Date
    Aug 2007
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    Default [SOLVED] Help: Virus Scanner Issues

    This is my second post (first one was before we purchased) and now that we are a customer we've been very happy, love zimbra so far. Have had very few problems. However, i am having one now and would really appreciate some help.

    First off, my Zimbra version:

    Release 4.5.6_GA_1044.RHEL4_20070706161941 RHEL4 NETWORK edition

    The issue right now: (from /var/log/maillog)

    Jan 10 09:00:54 mail2 postfix/smtp[11844]: D15576B453A: to=<joseph@americanpolyfoam.com>, relay=127.0.0.1[127.0.0.1], delay=8, status=deferred (host 127.0.0.1[127.0.0.1] said: 451 4.5.0 Error in processing, id=04885-03, virus_scan FAILED: virus_scan: ALL VIRUS SCANNERS FAILED: ClamAV-clamd av-scanner FAILED: Too many retries to talk to 127.0.0.1:3310 (Can't connect to INET socket 127.0.0.1:3310: Connection refused) at (eval 53) line 269. (in reply to end of DATA command))
    zmcontrol status shows the following:

    antispam Running
    antivirus Stopped
    zmclamdctl is not running
    ldap Running
    logger Running
    mailbox Running
    mta Running
    snmp Running
    spell Running
    I used zmclamdctl and zmantivirusctl to try and restart the service (i also rebooted the machine as well a few times) with no luck, same stuff seems to come up.

    When i check /opt/zimbra/log/clamd.log i see the following:

    Thu Jan 10 09:03:50 2008 -> +++ Started at Thu Jan 10 09:03:50 2008
    Thu Jan 10 09:03:50 2008 -> clamd daemon 0.90.2 (OS: linux-gnu, ARCH: i386, CPU: i686)
    Thu Jan 10 09:03:50 2008 -> Log file size limited to 20971520 bytes.
    Thu Jan 10 09:03:50 2008 -> Reading databases from /opt/zimbra/clamav/db
    I thought that it was odd that i didnt see any kind of error, so i scrolled up, the above message repeats (with different times) until i get to the below message:

    SelfCheck: Database modification detected. Forcing reload.
    Wed Jan 9 07:29:33 2008 -> Reading databases from /opt/zimbra/clamav/db
    Wed Jan 9 07:33:01 2008 -> ERROR: reload db failed: Unable to lock database directory (try 1)
    Wed Jan 9 07:41:32 2008 -> Database correctly reloaded (188860 signatures)
    Wed Jan 9 07:41:33 2008 -> Client disconnected
    Wed Jan 9 07:41:33 2008 -> Client disconnected
    Wed Jan 9 07:57:05 2008 -> Pid file removed.
    Wed Jan 9 07:57:05 2008 -> --- Stopped at Wed Jan 9 07:57:05 2008
    Wed Jan 9 08:01:21 2008 -> +++ Started at Wed Jan 9 08:01:21 2008
    Wed Jan 9 08:01:21 2008 -> clamd daemon 0.90.2 (OS: linux-gnu, ARCH: i386, CPU: i686)
    Wed Jan 9 08:01:21 2008 -> Log file size limited to 20971520 bytes.
    Wed Jan 9 08:01:21 2008 -> Reading databases from /opt/zimbra/clamav/db
    When i log into Zimbra management screen via web, it shows all process working, but there is a red X through the AntiVirus service.

    So where do i go from here? where do i look? what do you guys wanna see.

    Your help is really appreciated. IF this is in the wrong section, let me know.

    Regards,

    ~Steve
    Last edited by cadman; 01-10-2008 at 10:36 AM. Reason: Issue has been solved

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