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Thread: mta asking for password on startup

  1. #1
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    Default mta asking for password on startup

    I upgraded from today. Beforehand, I created a tar gzip of the entire zimbra directory (with zimbra stopped).

    Did the upgrade and, with a couple of minor exceptions it all went well. One of the exceptions was a user who could not send mail via the mta from a client (Eudora, I got the same results with Thunderbird). The logs indicated an SASL error and I searched the forum and began deleting and trying to recreate certificates.

    After an hour I gave up, moved the new install out of the way (mv /opt/zimbra /home/backup) and tar gunzipped my backup. Now, when I try zmcontrol start, when it gets to starting the mta, I'm asked for a password. I'm rebooting the system right now, hoping that will fix it, but that is an old Windoze trick that I have no hope for here.

    Why is it asking for a password. I thought (incorrectly, I guess) that a backup consisted of only /opt/zimbra.

  2. #2
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    Default Pfm

    Ok, I found a solutions, but I still have no idea why it didn't work before. I simply did the update adn it seems to be working fine now.

  3. #3
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    Default /etc/sudoers

    The /etc/sudoers entry is incorrect for the old version, since the postfix version has changed. Edit the postfix path, and the password prompt will go away.

    What was the sasl error? Was zimbraMtaAuthHost set correctly? What was in cyrus-sasl/etc/saslauthd.conf?

  4. #4
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    Default Log Entry

    Attached is a snippet of the log from one of the times.
    Attached Files Attached Files

  5. #5
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    Default Troubleshooting

    What is zimbraMtaAuthHost set to? WHat's in the sasl config file?

    Is sasl running?

  6. #6
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    Default Where is zimbraMtaAuthHost

    We have this problem and we dont know where zimbraMtaAuthHost is or what to do with it.

  7. #7
    phoenix is offline Zimbra Consultant & Moderator
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    Default

    Quote Originally Posted by mintra
    We have this problem and we dont know where zimbraMtaAuthHost is or what to do with it.
    Which problem do you have? A failed upgrade or the MTA requiring a password on startup after recovering the old version of Zimbra? Did you try the solution mentioned by marcmac in his first reply? Which versions of Zimbra were you using?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  8. #8
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    Default problem

    Which problem are you having?

    If the mta startup is asking for a password, the problem is your /etc/sudoers file being out of date after an upgrade - verify the postfix paths in that file (if they refer to postfix-2.2.3, and your zimbra install has 2.2.5, update the sudoesrs file).

    If you can't use SMTP auth, set the zimbraMtaAuthHost on your mta to be the hostname of your mailstore server. (If you've only got one host, they're the same box):
    zmprov ms <hostname> zimbraMtaAuthHost <hostname>
    zmcontrol stop
    zmcontrol start

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