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Thread: IMAP error: unable to store IMAP message data

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    Join Date
    Jul 2007
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    Exclamation IMAP error: unable to store IMAP message data

    Hi,
    I'm trying out ZCS and I have an issue trying to access an external account via IMAP.

    When I click "get external mail" I receive an error: "unable to store IMAP message data" and nothing downloads.

    The imap server is a Kerio Mailserver on my local network.
    My ZCS installation is 5.0 open source edition, the OS is Ubuntu 6 running in a vmware virtual machine.

    For what its worth I can connect to the same Kerio Mailserver using POP, but I also get an error and it never does a complete download of messages.

    I'm trying the IMAP connection to see if/how I could possible migrate from Kerio so I also tried using Thunderbird to connect to ZCS & Kerio. I connect successfully to Kerio using IMAP, but it will not connect to ZCS at all. Thunderbird reports that the connection to the server has timed out.



    Anyone have any ideas here?

    Here is a portion of the log:
    name=ebatte@mydomain.com;mid=6;ip=192.168.0.60;ua= ZimbraWebClient - FF2.0 (Win)/5.0.1_GA_1902.UBUNTU6;ds=Kerio IMAP;] SoapEngine - handler exception
    com.zimbra.common.service.ServiceException: system failure: Unable to store IMAP message data
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:183)
    at com.zimbra.cs.db.DbImapFolder.createImapFolder(DbI mapFolder.java:108)
    at com.zimbra.cs.datasource.ImapImport.importData(Ima pImport.java:263)
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:149)
    at com.zimbra.cs.service.mail.ImportData.handle(Impor tData.java:62)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:342)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:208)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:113)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:272)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:174)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1093)
    at org.mortbay.servlet.UserAgentFilter.doFilter(UserA gentFilter.java:81)
    at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:132)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1084)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:360)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.handler.RewriteHandler.handle(Re writeHandler.java:176)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.Server.handle(Server.java:313)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
    at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:844)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:644)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:211)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)
    Caused by: com.mysql.jdbc.exceptions.MySQLDataException: Data truncation: Out of range value adjusted for column 'uid_validity' at row 1


    Thanks,
    Eric
    Last edited by ebatte; 01-17-2008 at 04:02 PM. Reason: added log entry

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