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Thread: IMAP error: unable to store IMAP message data

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  1. #1
    Join Date
    Jul 2007
    Rep Power

    Exclamation IMAP error: unable to store IMAP message data

    I'm trying out ZCS and I have an issue trying to access an external account via IMAP.

    When I click "get external mail" I receive an error: "unable to store IMAP message data" and nothing downloads.

    The imap server is a Kerio Mailserver on my local network.
    My ZCS installation is 5.0 open source edition, the OS is Ubuntu 6 running in a vmware virtual machine.

    For what its worth I can connect to the same Kerio Mailserver using POP, but I also get an error and it never does a complete download of messages.

    I'm trying the IMAP connection to see if/how I could possible migrate from Kerio so I also tried using Thunderbird to connect to ZCS & Kerio. I connect successfully to Kerio using IMAP, but it will not connect to ZCS at all. Thunderbird reports that the connection to the server has timed out.

    Anyone have any ideas here?

    Here is a portion of the log:;mid=6;ip=;ua= ZimbraWebClient - FF2.0 (Win)/5.0.1_GA_1902.UBUNTU6;ds=Kerio IMAP;] SoapEngine - handler exception
    com.zimbra.common.service.ServiceException: system failure: Unable to store IMAP message data
    at com.zimbra.common.service.ServiceException.FAILURE (
    at com.zimbra.cs.db.DbImapFolder.createImapFolder(DbI
    at com.zimbra.cs.datasource.ImapImport.importData(Ima
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(
    at com.zimbra.cs.service.mail.ImportData.handle(Impor
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:208)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:113)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:272)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(
    at org.mortbay.servlet.UserAgentFilter.doFilter(UserA
    at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:132)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se
    at org.mortbay.jetty.handler.ContextHandler.handle(Co
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(
    at org.mortbay.jetty.handler.HandlerCollection.handle (
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha
    at org.mortbay.jetty.handler.RewriteHandler.handle(Re
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha
    at org.mortbay.jetty.Server.handle(
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt
    at org.mortbay.jetty.HttpConnection$ ntent(
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:644)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec
    at org.mortbay.thread.BoundedThreadPool$ n(
    Caused by: com.mysql.jdbc.exceptions.MySQLDataException: Data truncation: Out of range value adjusted for column 'uid_validity' at row 1

    Last edited by ebatte; 01-17-2008 at 03:02 PM. Reason: added log entry

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