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Thread: attachments not uploading

  1. #1
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    Question attachments not uploading

    Users cannot send attachments. I've done some testing myself. I've tried attachments of various sizes. Only the very smallest (2.4 kb) uploaded. As for the rest when a user clicks send, the browser tries and tries
    but never gets anywhere
    In Global Settings/MTA:
    Maximum message size (kb):* 43008
    Maximum size of an uploaded file(kb):* 40960

    Thank you

    admin1

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Default

    Try setting the sizes with this command:
    Code:
    zmprov mcf zimbraMtaMaxMessageSize 10240000
    zmprov mcf zimbraFileUploadMaxSize 10485760
    PS Those sizes are in bytes not kilobytes, change it for your required upload size (including the overhead of conversion).
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
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    Thumbs down still does not work

    I ran the zmprov commands and restarted with
    tomcat stop;tomcat start;zmcontrol stop;zmcontrol start
    but am still unable to attach.

    admin1

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    What is the size of the file you're trying to attach and what error messages are in the logs?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
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    I've tried several sizes; even 10 kb doesnt work.
    I have not seen any error messages (unless I missed them or am looking in wrong place

  6. #6
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    Check your logs. There has to be something in them.

  7. #7
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by admin1 View Post
    I've tried several sizes; even 10 kb doesnt work.
    I have not seen any error messages (unless I missed them or am looking in wrong place
    Check the logs and show us with a display of those fields (using zmprov) what the actual entry is and post the output here.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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