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Thread: [SOLVED] Backup Problems

  1. #1
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    Default [SOLVED] Backup Problems

    Went into check on the status of the backups (like a good sysadmin) and get the attached error when going through the webadmin

    I also was going to do a tidy (all our backups get moved to tape) so ran

    [zimbra@mail ~]$ zmbackup -del 7d

    and got

    Error occurred: system failure: unable to retrieve latest session-account, account name-id maps

    I've done a stop and start of the service using zmcontrol and everything seems to be running fine, just no backups.
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  2. #2
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    Default

    hm, did you ever set zimbraBackupTarget different at one time?

  3. #3
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    I've had the same error having just upgraded to Zimbra 5.0.1 and deleted the old 4.x backups from under /opt/zimbra/backup.

    I deleted /opt/zimbra/backup/4* and then ran zmbackup -f -a all and got the error

    "Error occurred: system failure: unable to retrieve latest session-account, account name-id maps"

    The fix was to delete /opt/zimbra/backup/accounts.xml (which was empty for some reason).

  4. #4
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    Quote Originally Posted by iain View Post
    I've had the same error having just upgraded to Zimbra 5.0.1 and deleted the old 4.x backups from under /opt/zimbra/backup.

    I deleted /opt/zimbra/backup/4* and then ran zmbackup -f -a all and got the error

    "Error occurred: system failure: unable to retrieve latest session-account, account name-id maps"

    The fix was to delete /opt/zimbra/backup/accounts.xml (which was empty for some reason).
    That seems to have fixed the issue, I'll email the support guys and let them know
    ;-)

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