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Thread: Can't delete account

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  1. #1
    Join Date
    Jan 2006
    Posts
    12
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    9

    Default Can't delete account

    I use admin page to delete account but It doesn't work. Pop-up window to confirm deleting account is hang after I've pressed "yes" to confirm.

    My server : Fedora Core 4 (2.6.11-1.1369_FC4)
    Zimbra : zcs-3.0.0_M3_436.FC4

    Regards,
    Chotima

  2. #2
    Join Date
    Aug 2005
    Location
    San Mateo, CA
    Posts
    4,789
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    19

    Default

    This is fixed in a newer version:

    http://bugzilla.zimbra.com/show_bug.cgi?id=5367
    Looking for new beta users -> Co-Founder of Acompli. Previously worked at Zimbra (and Yahoo! & VMware) since 2005.

  3. #3
    Join Date
    Nov 2005
    Posts
    518
    Rep Power
    11

    Default

    until you upgrade you should still be able to delete accounts through the command line:

    su - zimbra
    zmprov da accountname@domain.com

  4. #4
    Join Date
    Feb 2009
    Location
    Munich
    Posts
    5
    Rep Power
    6

    Default

    I have the problem that the mysql table (open_conversation) of an account seems to be corrupted and it's impossible to delete the whole account.
    Trying zimbra@zimbra:~$ zmprov da delete@zimbra.domain.tld gives back ERROR: service.FAILURE (system failure: dropMailboxFromGroup(76))
    What can I do? I don't dare to edit the mysql data directly ...

    Thanks
    Achim

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