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Thread: Cannot access Documents in 5.0.1 upgraded server

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  1. #1
    Join Date
    Jan 2006
    Posts
    17
    Rep Power
    9

    Default Cannot access Documents in 5.0.1 upgraded server

    When trying to access the Documents tab, I get "Item 12 does not exists" - no
    such item errors.

    This was after an upgrade to 5.0.1 - I used to get similar errors in 4.x series
    and this has never worked properly...

    Code:
    2008-01-28 12:23:36,236 INFO  [btpool0-2]
    [name=xx@yyy.org;mid=6;ip=41.245.141.11;ua=ZimbraWebClient - FF2.0
    (Linux)/5.0.1_GA_1902.RHEL5_64;] SoapEngine - handler exception
    com.zimbra.cs.mailbox.MailServiceException$NoSuchItemException: no such item: 12
    Code:mail.NO_SUCH_ITEM Arg:(itemId, IID, "12")
            at
    com.zimbra.cs.mailbox.MailServiceException.NO_SUCH_ITEM(MailServiceException.java:150)
            at com.zimbra.cs.mailbox.MailItem.noSuchItem(MailItem.java:1136)
            at com.zimbra.cs.db.DbMailItem.getById(DbMailItem.java:1728)
            at com.zimbra.cs.mailbox.MailItem.getById(MailItem.java:1069)
            at com.zimbra.cs.mailbox.Mailbox.getItemById(Mailbox.java:1856)
            at com.zimbra.cs.mailbox.Mailbox.getItemById(Mailbox.java:1825)
            at com.zimbra.cs.service.mail.GetItem.getItemById(GetItem.java:83)
            at com.zimbra.cs.service.mail.GetItem.handle(GetItem.java:61)
            at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:342)
    This occurs multiple times in the logs if I just click on the documents tab...

    I logged this as bug 24042 but figured the forums may be a better place to sort it out.
    I'm very happy diving into the LDAP or mysql databases if someone can tell me what to look for...

  2. #2
    Join Date
    Jan 2006
    Posts
    17
    Rep Power
    9

    Default Auto-adding contacts also fails

    Auto-adding contacts also fails on this account:
    It seems there are missing folders that are required.
    Is there some way to recreate these? Or debug what's happening? I can dive into
    the databases/LDAP if I know where to look...

    Traceback from sending a message to a previously unknown contact:
    Code:
    2008-01-28 12:49:59,220 WARN  [btpool0-2]
    [name=davidf@sjsoft.com;mid=5;ip=41.245.141.11;ua=ZimbraWebClient - FF2.0
    (Linux)/5.0.1_GA_1902.RHEL5_64;] smtp - ignoring error while auto-adding contact
    com.zimbra.cs.mailbox.MailServiceException$NoSuchItemException: no such folder
    id: 13
    Code:mail.NO_SUCH_FOLDER Arg:(itemId, IID, "13")
            at
    com.zimbra.cs.mailbox.MailServiceException.NO_SUCH_FOLDER(MailServiceException.java:174)
            at com.zimbra.cs.mailbox.MailItem.noSuchItem(MailItem.java:1123)
            at com.zimbra.cs.mailbox.Mailbox.getItemById(Mailbox.java:1841)
            at com.zimbra.cs.mailbox.Mailbox.getFolderById(Mailbox.java:2615)
            at com.zimbra.cs.mailbox.Mailbox.createContactInternal(Mailbox.java:4848)
            at com.zimbra.cs.mailbox.Mailbox.createContact(Mailbox.java:4827)
            at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(MailSender.java:278)
            at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(MailSender.java:115)
            at com.zimbra.cs.service.mail.SendMsg.doSendMessage(SendMsg.java:185)
            at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg.java:150)
            at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:342)
            at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:208)

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