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Thread: Corrupted Interface Files?

  1. #1
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    Default Corrupted Interface Files?

    Ever since the upgrade to 5.0, we've had a variety of "glitches" in the web interface. Some examples include the "new chat" buttons not working in the chat mode (making that useless), almost none of the zimlets work, the administration console won't allow me to search for users, etc. So far, all of these items are things that aren't causing big problems outside the IT department, but they make me believe there is some fundamental corruption in our install somewhere. However, we're using a RHEL install, so I would expect that the RPM packaging would serve as a check against any problems in the javascript files, etc.

    Anyone else seeing anything like this or have any ideas where I should begin looking?

  2. #2
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    We have been experiencing odd interface issues as well. Running 5.02 on OSX Leopard.

  3. #3
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    I'm also seeing some odd interface behaviour in 5.02, specifically in Firefox.

    Intermittently, when replying to an e-mail, the tab will "spaz out", and constantly reload / pause / reload / pause / reload / pause (where there are hundredths of a second in between the pauses and reloads).

    The text input interface may or may not be usable.

    I do *not* see this in IE7, and as stated above, it's intermittent in Firefox.

  4. #4
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    One thing you might try is making a full backup and trying an update install to the same version you already have (Or if you don't have 5.0.2 yet then to that version). Version 5.0.2 fixes a lot of interface issues that have been around since at least 5.0.0 RC2 (When I started testing it).

    Edit: Just saw that you are already on 5.0.2. So what you would do is simply run the installer for your current version and tell it to upgrade...to your current version. This should uninstall all of the RPM's and reinstall them hopefully fixing any issues that you might be having.

  5. #5
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    I'm not opposed to giving this a try (just reluctant to just try something for the heck of it since it's a large production server), but shouldn't the RPM's have checksums for all of those files to ensure they're already correct during the upgrade?

  6. #6
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    Run this:
    Code:
    #!/bin/bash
    rpm -V zimbra-core >./checkzimbrafiles
    rpm -V zimbra-ldap >>./checkzimbrafiles
    rpm -V zimbra-logger >>./checkzimbrafiles
    rpm -V zimbra-mta >>./checkzimbrafiles
    rpm -V zimbra-snmp >>./checkzimbrafiles
    rpm -V zimbra-store >>./checkzimbrafiles
    rpm -V zimbra-apache >>./checkzimbrafiles
    rpm -V zimbra-spell >>./checkzimbrafiles
    grep -v ".....UG." ./checkzimbrafiles
    If you have any additional packages installed remember to add them. (I believe that NE has some packages like zimbra-archive)

    The output can be interpreted using:
    Code:
    S file Size differs
    M Mode differs (includes permissions and file type)
    5 MD5 sum differs
    D Device major/minor number mismatch
    L readlink(2) path mismatch
    U User ownership differs
    G Group ownership differs
    T mTime differs
    When done you can delete ./checkzimbrafiles if you want.

    (I excluded user and group differences since on my system this is different for all files)

  7. #7
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    Also just as a note:
    The "upgrade" actually uninstalls all packages and reinstalls them. It doesn't use the upgrade from rpm.

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