We recently had a server failure and had to restore from backup. With about 85 users it more or less worked. With the except of 4 users. I have yet to find any correlation to why these 4 were not able to be restored when the others were. Here is an error that I was able to find:
Let me know if you need any more information, but I have tried searching and not found this error anywhere. I would really like to be able to recover these accounts but I am not sure what else to do at this point. Thanks in advanced.
2008-02-11 09:04:21,137 INFO [btpool0-19] [firstname.lastname@example.org;ip=10.1.1.174;ua=ZimbraWebClient - FF2.0 (Linux);] account - domain travis. cannot be converted to ASCII
gnu.inet.encoding.IDNAException: String too long.