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Thread: mailbox over quota

  1. #1
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    Post mailbox over quota

    Hi,


    I am using opensource zcs 4.5, i had set up the mailbox quota 100mb for
    per user.

    if the mailbox is full for one particular user, and i am trying to send the mail
    to that user, whether zimbra bounce back that mail or kept in defered

    how can other know that mail is gone to that user or not



    Regards,
    chandraprakash

  2. #2
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    Default

    It will sit in deferred for a while (incase their quota gets freed up) after the max number of retries you will get a bounce.

    You could vote for: Bug 11049 - Adding soft quota and hard quota so users can stil receive messages if they reach soft quota & Bug 7257 - Support read receipts and delivery reports in webmail

    5.0.x also has quota warning notices configurable/build in to the admin console gui.
    4.5.x methods include: Quota Warnings - Zimbra :: Wiki & Quota Warning Script - Zimbra :: Wiki

  3. #3
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    Quote Originally Posted by mmorse View Post
    It will sit in deferred for a while (incase their quota gets freed up) after the max number of retries you will get a bounce.
    Hi mmorse,

    is this new to ZCS 5? After upgrading fom 4.5.5 to 5.0.2 my deferred queue has increased from 300 to over 6.000 in just 2 days.

    In my impression mails for users with over quota should not even be accepted by SMTP and a 4.2.2 error should be issued. It seems a bad idea to me to accept mails in this case and try to generate a bounce some days later as usually most of the deferred mails are spam that can not be bounced correctly.

    From the senders point of view I also want to receive a message immediately when a user is not receiving my mail due to "over quota" instead of getting no answer which makes me belive, that my mail has been received...

    At least this should be a configurable option otherwise I would consider this behavior to be a bug...

    Regards
    Thomas

  4. #4
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    Post

    if some mailbox is remain full (100 %) of particular user for 2 days
    what is the impact,

    all mails are comming to that user, after that will be remain in deffered

    or


    the mails which reside in the mailbox folder of that user get deleted by zimbra.


    Regards,
    chandu

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