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Thread: [SOLVED] email disappeared into blackhole

  1. #1
    Join Date
    Jan 2008
    Posts
    29
    Rep Power
    7

    Default [SOLVED] email disappeared into blackhole

    hi Zimbra support,

    After installed and migrated to Zimbra, I could not send nor received any emails.
    Emails successfully sent from other clients did not get received in inbox. Same result when sending email between internal accounts.

    This is the last few line of /var/log/zimbra.log:
    Code:
    Mar 12 13:30:06 zimbra zimbramon[16547]: 16547:info: 2008-03-12 13:30:01, STATUS: zimbra.spic.com.au: mailbox: Running
    Mar 12 13:30:06 zimbra zimbramon[16547]: 16547:info: 2008-03-12 13:30:01, STATUS: zimbra.spic.com.au: mta: Running
    Mar 12 13:30:06 zimbra zimbramon[16547]: 16547:info: 2008-03-12 13:30:01, STATUS: zimbra.spic.com.au: snmp: Running
    Mar 12 13:30:06 zimbra zimbramon[16547]: 16547:info: 2008-03-12 13:30:01, STATUS: zimbra.spic.com.au: spell: Running
    Mar 12 13:30:06 zimbra zimbramon[16547]: 16547:info: 2008-03-12 13:30:01, STATUS: zimbra.spic.com.au: stats: Running
    Mar 12 13:32:04 zimbra zmmailboxdmgr[17242]: status requested
    Mar 12 13:32:04 zimbra zmmailboxdmgr[17242]: status OK
    Mar 12 13:32:05 zimbra zimbramon[17083]: 17083:info: 2008-03-12 13:32:01, STATUS: zimbra.spic.com.au: antispam: Running
    Mar 12 13:32:05 zimbra zimbramon[17083]: 17083:info: 2008-03-12 13:32:01, STATUS: zimbra.spic.com.au: antivirus: Running
    Mar 12 13:32:05 zimbra zimbramon[17083]: 17083:info: 2008-03-12 13:32:01, STATUS: zimbra.spic.com.au: imapproxy: Running
    Mar 12 13:32:05 zimbra zimbramon[17083]: 17083:info: 2008-03-12 13:32:01, STATUS: zimbra.spic.com.au: ldap: Running
    Mar 12 13:32:05 zimbra zimbramon[17083]: 17083:info: 2008-03-12 13:32:01, STATUS: zimbra.spic.com.au: logger: Running
    Mar 12 13:32:05 zimbra zimbramon[17083]: 17083:info: 2008-03-12 13:32:01, STATUS: zimbra.spic.com.au: mailbox: Running
    Mar 12 13:32:05 zimbra zimbramon[17083]: 17083:info: 2008-03-12 13:32:01, STATUS: zimbra.spic.com.au: mta: Running
    Mar 12 13:32:05 zimbra zimbramon[17083]: 17083:info: 2008-03-12 13:32:01, STATUS: zimbra.spic.com.au: snmp: Running
    Mar 12 13:32:05 zimbra zimbramon[17083]: 17083:info: 2008-03-12 13:32:01, STATUS: zimbra.spic.com.au: spell: Running
    Mar 12 13:32:05 zimbra zimbramon[17083]: 17083:info: 2008-03-12 13:32:01, STATUS: zimbra.spic.com.au: stats: Running
    Mar 12 13:34:05 zimbra zmmailboxdmgr[17693]: status requested
    Mar 12 13:34:05 zimbra zmmailboxdmgr[17693]: status OK
    Mar 12 13:34:05 zimbra zimbramon[17534]: 17534:info: 2008-03-12 13:34:01, STATUS: zimbra.spic.com.au: antispam: Running
    Mar 12 13:34:05 zimbra zimbramon[17534]: 17534:info: 2008-03-12 13:34:01, STATUS: zimbra.spic.com.au: antivirus: Running
    Mar 12 13:34:05 zimbra zimbramon[17534]: 17534:info: 2008-03-12 13:34:01, STATUS: zimbra.spic.com.au: imapproxy: Running
    Mar 12 13:34:05 zimbra zimbramon[17534]: 17534:info: 2008-03-12 13:34:01, STATUS: zimbra.spic.com.au: ldap: Running
    Mar 12 13:34:05 zimbra zimbramon[17534]: 17534:info: 2008-03-12 13:34:01, STATUS: zimbra.spic.com.au: logger: Running
    Mar 12 13:34:05 zimbra zimbramon[17534]: 17534:info: 2008-03-12 13:34:01, STATUS: zimbra.spic.com.au: mailbox: Running
    Mar 12 13:34:05 zimbra zimbramon[17534]: 17534:info: 2008-03-12 13:34:01, STATUS: zimbra.spic.com.au: mta: Running
    Mar 12 13:34:05 zimbra zimbramon[17534]: 17534:info: 2008-03-12 13:34:01, STATUS: zimbra.spic.com.au: snmp: Running
    Mar 12 13:34:05 zimbra zimbramon[17534]: 17534:info: 2008-03-12 13:34:01, STATUS: zimbra.spic.com.au: spell: Running
    Mar 12 13:34:05 zimbra zimbramon[17534]: 17534:info: 2008-03-12 13:34:01, STATUS: zimbra.spic.com.au: stats: Running
    Mar 12 13:36:05 zimbra zmmailboxdmgr[18147]: status requested
    Mar 12 13:36:05 zimbra zmmailboxdmgr[18147]: status OK
    Mar 12 13:36:05 zimbra zimbramon[17979]: 17979:info: 2008-03-12 13:36:01, STATUS: zimbra.spic.com.au: antispam: Running
    Mar 12 13:36:05 zimbra zimbramon[17979]: 17979:info: 2008-03-12 13:36:01, STATUS: zimbra.spic.com.au: antivirus: Running
    Mar 12 13:36:05 zimbra zimbramon[17979]: 17979:info: 2008-03-12 13:36:01, STATUS: zimbra.spic.com.au: imapproxy: Running
    Mar 12 13:36:05 zimbra zimbramon[17979]: 17979:info: 2008-03-12 13:36:01, STATUS: zimbra.spic.com.au: ldap: Running
    Mar 12 13:36:05 zimbra zimbramon[17979]: 17979:info: 2008-03-12 13:36:01, STATUS: zimbra.spic.com.au: logger: Running
    Mar 12 13:36:05 zimbra zimbramon[17979]: 17979:info: 2008-03-12 13:36:01, STATUS: zimbra.spic.com.au: mailbox: Running
    Mar 12 13:36:05 zimbra zimbramon[17979]: 17979:info: 2008-03-12 13:36:01, STATUS: zimbra.spic.com.au: mta: Running
    Mar 12 13:36:05 zimbra zimbramon[17979]: 17979:info: 2008-03-12 13:36:01, STATUS: zimbra.spic.com.au: snmp: Running
    Mar 12 13:36:05 zimbra zimbramon[17979]: 17979:info: 2008-03-12 13:36:01, STATUS: zimbra.spic.com.au: spell: Running
    Mar 12 13:36:05 zimbra zimbramon[17979]: 17979:info: 2008-03-12 13:36:01, STATUS: zimbra.spic.com.au: stats: Running
    Last edited by uxbod; 03-12-2008 at 12:53 AM. Reason: marked as solved

  2. #2
    Join Date
    Jan 2008
    Posts
    29
    Rep Power
    7

    Default proplem fixed

    after running zmmsgtrace for the message, I learned that there is problem with NS record. This error has nothing to do with zimbra.

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