Hi. One of my users has an appointment on his calendar that he can't delete. A little background: this appointment was accidentally put on his calendar by another user with whom he shares his calendar. Now, no one can reschedule or delete the appointment. If someone tries to reschedule it, they get this SOAP error:
Even worse, if someone tries to delete it, they get this SOAP error:
msg: The specified Invite is out of date (has been updated): b66945c0-d958-4480-aa77-bb73d30139ac:6696-7696
trace: com.zimbra.cs.mailbox.MailServiceException: The specified Invite is out of date (h...
To solve the issue, I turned to the command line. There is a nice little article in Zimbra's Wiki that explains this process. The trouble: when I search for this appointment, I can't find it. (I'm certain that I am doing this correctly - it works for other appointments and other users, just not this one.) I searched by LIKE '%The subject of the Appointment%' and found no results. I am stuck, and the user that I am trying to help is not a trivial one in my company...
msg: system failure: java.lang.NullPointerException
trace: com.zimbra.common.service.ServiceException: system failure: java.lang.NullPointerException Code:service.FAILURE at com.zimbra.common.service.Se...