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Thread: [SOLVED] 5.0.4 Upgrade Issues - Logger, Shared Spam

  1. #11
    Join Date
    Feb 2007
    Portland, OR
    Rep Power


    You might want to post the detailed error trace from that error. Open /opt/zimbra/log/mailbox.log and then try to hit junk. You should see the error appear in the log.

  2. #12
    Join Date
    Oct 2005
    Rep Power


    Didn't use this function (though handy :0) but can confirm exact same behaviour on ubuntu6.06lts and ZCS5.0.3GA_Network.
    Using ZCS Network-edition 5.0.16 on Ubuntu 6.06.2 LTS and 8.04 LTS

  3. #13
    Join Date
    Mar 2007
    New England
    Rep Power


    Here is the trace.

    First I see the permissions issues, then it seems that it isn't being directed to the right spam account.
    If I log into the account manually, it sends the item to spam, but the log says the account still does not exist. I'm assuming an update changed the spam account, and no it is not finding the old one. Does that make sense?

    UPDATE: Actually, that is the spam account, and it is listed under the admin console as being active.

    2008-04-01 08:25:54,207 INFO [btpool0-2] [;mid=5;ip=68.162.221 .121;ua=ZimbraWebClient - FF2.0 (Win)/5.0.4_GA_2101.UBUNTU6;] SoapEngine - handler exception
    com.zimbra.common.service.ServiceException: permission denied: you do not have sufficient permissions
    at com.zimbra.common.service.ServiceException.PERM_DE NIED(
    at com.zimbra.cs.mailbox.Mailbox.checkAccess(Mailbox. java:1895)
    at com.zimbra.cs.mailbox.Mailbox.getItemById(Mailbox. java:1907)
    at com.zimbra.cs.mailbox.Mailbox.getFolderById(Mailbo
    at com.zimbra.cs.service.mail.ItemActionHelper.schedu le(
    at com.zimbra.cs.service.mail.ItemActionHelper.SPAM(I
    at com.zimbra.cs.service.mail.ItemAction.handleCommon (
    at com.zimbra.cs.service.mail.ConvAction.handle(ConvA
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng
    at com.zimbra.soap.DocumentHandler.proxyRequest(Docum
    at com.zimbra.soap.DocumentHandler.proxyRequest(Docum
    at com.zimbra.cs.service.mail.ItemAction.proxyRemoteI tems(
    at com.zimbra.cs.service.mail.ItemAction.handleCommon (
    at com.zimbra.cs.service.mail.ConvAction.handle(ConvA
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:250)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:156)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:266)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(
    at org.mortbay.servlet.UserAgentFilter.doFilter(UserA
    at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:132)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se
    at org.mortbay.jetty.handler.ContextHandler.handle(Co
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(
    at org.mortbay.jetty.handler.HandlerCollection.handle (
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha
    at org.mortbay.jetty.handler.RewriteHandler.handle(Re
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha
    at org.mortbay.jetty.Server.handle(
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt
    at org.mortbay.jetty.HttpConnection$ ntent(
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:644)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec
    at org.mortbay.thread.BoundedThreadPool$ n(
    2008-04-01 08:25:54,293 INFO [Junk-NotJunk-Handler] [] misc - Sent spamreport: mbox=5 id=9881 report=spam
    2008-04-01 08:25:54,586 INFO [LmtpServer-16] [ip=;] lmtp - rejecting address "spam.e5vwh5pw." no account

    After logging in and sending to spam:
    Last edited by Cryophallion; 04-01-2008 at 05:44 AM.

  4. #14
    Join Date
    Jan 2008
    Rep Power

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