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Thread: Shared folder hierarchy fails to display correctly

  1. #1
    Join Date
    Mar 2007
    Location
    Chicago, IL
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    Default Shared folder hierarchy fails to display correctly

    I have a user who is experiencing an issue where the shared folder structure that he has manager rights to is not displaying the full folder hierarchy. The correct folder view is accessible for his account during the session that the share is accepted, though when he logs out and logs back in the only folder he can view is the topmost one. This error seems to be local to only his account, as no other users have reported this and when tested on a test account the error is not duplicated.

    Any ideas why his account would be acting like this?

    Steps:

    Share folder with multiple levels: InBox/SharedClientsView/Companies/Usernames
    Accept Share
    View folder Hierarchy
    Logout
    Login
    Folder Hierarchy View Available: SharedClientView/
    All data in SharedClientsView/* is unavailable.

  2. #2
    Join Date
    Aug 2005
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    1,433
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    Default

    Are the sharer and the sharee on the same ZCS server, or on two different hosts?
    Bugzilla - Wiki - Downloads - Before posting... Search!

  3. #3
    Join Date
    Apr 2007
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    37
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    Default

    Same server

  4. #4
    Join Date
    Apr 2007
    Posts
    37
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    Default

    Actually, I've found some more info on this. I've created a bug in bugzilla.

    Bug 26963 - Shared subfolders disapear after log out

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