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Thread: 5.0.5 data is stale

  1. #1
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    Question 5.0.5 data is stale

    Hello,
    My server appears to be working great but in the admin panel I'm seeing data is stale next to all my services. But all my services report they are up and working. Should I just reboot the server? How do I correct this problem?
    Chris Priamos
    Olympic Global Technologies
    http://www.olympicglobal.com

  2. #2
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    On the Server Status tab just click refresh.

  3. #3
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    Did that and no change still showing data is stale. I also rebooted the server and no change. But everything is working as far as I can tell. Running Fedora Core 7, any other ideas?
    Chris Priamos
    Olympic Global Technologies
    http://www.olympicglobal.com

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    Question Still no answer -- Unsolved

    Hello,
    I still don't have an answer does anyone else know what I can do to correct this problem?
    Chris Priamos
    Olympic Global Technologies
    http://www.olympicglobal.com

  5. #5
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    Well, mine always shows stable until I hit refresh. Does the timestamp next to the services change ?

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    Yes when I hit refresh it displays the current time and date and then show data is stale.
    Chris Priamos
    Olympic Global Technologies
    http://www.olympicglobal.com

  7. #7
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    It's not too much to worry about -logger is not a critical process - 'data is stale' is not referring to the time when you refreshed the list, but the time when the data was reported to the logger database.

    su - zimbra
    /opt/zimbra/libexec/zmlogprocess
    /opt/zimbra/libexec/zmgengraphs

    If that doesn't help check for any errors in /opt/zimbra/logger/db/data/<hostname>.err and check the tables Logger - Zimbra :: Wiki as it can mean data isn't getting to the logger properly.

    How it's calculated:
    if (onlyServiceInfo) { if(((new Date()).getTime()/1000 - item.timestamp) > 21*60*60/1000) { html[idx++] = "<span class='ZaStaleData'>"; html[idx++] = AjxStringUtil.htmlEncode(item.time); html[idx++] = "&nbsp;"; html[idx++] = ZaMsg.DataIsStale;
    (Also, read the description on Bug 24199 - kill logger service )

  8. #8
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    Question Lost

    Hello,
    I'm lost at this point, I login to mysql and cannot find "zimbra_logger" in any of the tables in the Zimbra database.

    This wasn't ever an issue until I upgraded to 5.0.5. So if everything appears to be functioning as far mail in and out is it worth troubleshooting the issue? I'm not very good with mysql and command line stuff.

    If I don't do anything about it will my server crash?
    Chris Priamos
    Olympic Global Technologies
    http://www.olympicglobal.com

  9. #9
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    Quote Originally Posted by chrisp8756 View Post
    Hello,
    I'm lost at this point, I login to mysql and cannot find "zimbra_logger" in any of the tables in the Zimbra database.
    Simply:
    su - zimbra
    logmysql zimbra_logger
    & you're there, then follow the rest of: Troubleshooting - Logger - Zimbra :: Wiki

    Quote Originally Posted by chrisp8756 View Post
    This wasn't ever an issue until I upgraded to 5.0.5. So if everything appears to be functioning as far mail in and out is it worth troubleshooting the issue? I'm not very good with mysql and command line stuff.
    If we can find a common factor in this so we can file a bug report that would be great, as I gave pretty much the same answer over in another thread: http://www.zimbra.com/forums/migrati...ata-stale.html
    (& I'm sure Dirk, Adv, or Uxbod would have hollered by now if something more critical was wrong.)
    Whether Bug 24199 - kill logger service (slated for 5.5) will make filing a new issue for 5.0.4/.5 a moot point I don't know, but any leads you can provide would be appreciated.

    Quote Originally Posted by chrisp8756 View Post
    If I don't do anything about it will my server crash?
    Nope, nothing major that I can foresee to cause a crash if everything else reports fine right now (I assume nothing jumps out in a basic zmcontrol status).
    Last edited by mmorse; 05-19-2008 at 04:32 PM. Reason: *none>nothing

  10. #10
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    Thanks for the help on the MSQl I did the first part checking the tables and everything was ok with no errors. How much of article in Wiki should I go through in troubleshooting this issue?
    Chris Priamos
    Olympic Global Technologies
    http://www.olympicglobal.com

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