Page 1 of 2 12 LastLast
Results 1 to 10 of 11

Thread: [SOLVED] Memory Upgrade --> MTA Error

  1. #1
    Join Date
    May 2008
    Location
    Santiago de Chile
    Posts
    6
    Rep Power
    7

    Unhappy [SOLVED] Memory Upgrade --> MTA Error

    Hi guys.
    Let me congratulate you for the excellent job developing Zimbra.... It's amazing.

    I implemented ZCS5.02 in a Dell Pwer Edge SC1435, with one AMD Opteron proccessor, and 4 GB Dual Ranked RAM. It has 1 TB of HDD.

    It' works great for the first 400's users in two domains, but when i imported 700 users more to one adittional new big domain in the same server, the spamassasin consumed all the ram. Solution: We bought 4 GB adittional, dual ranked with the same model that the "old Ram".

    When i started again the server, after the memory installation, I saw that the memories were recognized by the BIOS and th OS. Zimbra starts but it's send me this error message:

    antispam Running
    antivirus Running
    ldap Running
    logger Running
    mailbox Stopped
    zmmailboxdctl is not running
    mta Running
    snmp Running
    spell Running
    stats Running

    I read a lot of threads (trust me a lot of threads, like 230), and i worked a lot that night trying all the possible solutions, but i cannot solve the trouble. When i take out the new memories from the server, it starts normally; but i have to disable the antivirus and spam filter.

    I have 2 questions:
    1st: What i have to do to Zimbra recognizes the new memories in a "clear way"?
    2nd: Is needed re compile the kernel and reinstall zimbra again?

    The OS is Centos 5 and the distro of zimbra is:
    5.0.5_GA_2201.RHEL5_20080417012110 CentOS5 FOSS edition

    While i have unprotected my server What kind of anti spam do you recomend me to put like a proxy front end?
    Thans a lot.

    Best regards...

  2. #2
    Join Date
    Nov 2006
    Location
    UK
    Posts
    8,017
    Rep Power
    24

    Default

    Welcome to the forums

    Would you please check your Log Files - Zimbra :: Wiki and post any error messages you are receiving please.

  3. #3
    Join Date
    May 2008
    Location
    Santiago de Chile
    Posts
    6
    Rep Power
    7

    Default

    Quote Originally Posted by uxbod View Post
    Welcome to the forums

    Would you please check your Log Files - Zimbra :: Wiki and post any error messages you are receiving please.
    Thanks uxboxd for you fast reply.

    I was looking inside of the /var/log/maiilog & /var/log/zimbra.log files, and their older versions, but just show me the postfix logs of the last days. (The memory trouble happened 4 weeks ago).

    Where i can find the logs of that date?
    thanks again

  4. #4
    Join Date
    Nov 2006
    Location
    UK
    Posts
    8,017
    Rep Power
    24

    Default

    They will have been tar'd up in /var/log eg. zimbra.log.1.gz

  5. #5
    Join Date
    May 2008
    Location
    Santiago de Chile
    Posts
    6
    Rep Power
    7

    Default

    Quote Originally Posted by uxbod View Post
    They will have been tar'd up in /var/log eg. zimbra.log.1.gz
    I untar'd all the zimbra.log.*.gz, but all files inside only have the logs of the last days.

    Is there another place where find the logs?
    About the question, have you read before a hardware problem like this one?

    Maybe today at night (i'm in -4:00 GMT time), i can put the memories again and i'll get all logs of the maillog...
    Must i search in another file than maillog? Where do you suggest me to search?

    Thnx a lot!

  6. #6
    Join Date
    Nov 2006
    Location
    UK
    Posts
    8,017
    Rep Power
    24

  7. #7
    Join Date
    May 2008
    Location
    Santiago de Chile
    Posts
    6
    Rep Power
    7

    Default

    Quote Originally Posted by uxbod View Post
    OK.
    I'll post all files with an error tomorrow.

    Thanks again.

  8. #8
    Join Date
    Apr 2007
    Location
    Los Gatos, CA
    Posts
    138
    Rep Power
    8

    Default

    run these two commands to see what percent of memory is allocated to jetty & mysql:

    zmlocalconfig mailboxd_java_heap_memory_percent
    zmlocalconfig mysql_memory_percent

    32-bit systems frown on installs with >4GB of ram. if you have 8GB of ram, you may need to manually downsize your *_memory_percent config to no more than 25 percent (or 2GB).

  9. #9
    Join Date
    May 2008
    Location
    Santiago de Chile
    Posts
    6
    Rep Power
    7

    Default

    Quote Originally Posted by danielfarrelly View Post
    run these two commands to see what percent of memory is allocated to jetty & mysql:

    zmlocalconfig mailboxd_java_heap_memory_percent
    zmlocalconfig mysql_memory_percent

    32-bit systems frown on installs with >4GB of ram. if you have 8GB of ram, you may need to manually downsize your *_memory_percent config to no more than 25 percent (or 2GB).
    Hi danielfarrelly...

    Thanx for you reply.
    look, this is the result of the percent of memory allocated to Jetty & MySQL:

    [zimbra@mail bin]$ zmlocalconfig mailboxd_java_heap_memory_percent
    mailboxd_java_heap_memory_percent = 37
    [zimbra@mail bin]$ zmlocalconfig mysql_memory_percent
    mysql_memory_percent = 50

    As you said, are over that 25 percent.
    How i can downsize them??

    Thanks a lot... more than 2000 users will be eternally in debt with you.

  10. #10
    Join Date
    May 2008
    Location
    Santiago de Chile
    Posts
    6
    Rep Power
    7

    Default

    Danielfarrelly: If i see you sometime in this life, please remember me this day, and let me to invite you a couple of beers...

    It's solved.
    I just executed as zimbra user:

    zmlocalconfig -e mailboxd_java_heap_memory_percent 25
    zmlocalconfig -e mysql_memory_percent 25

    And the problem go off!
    Thanks you very much!!!. I never have been solved it without your help.

    Another help is here for tunning zimbra: Performance Tuning Guidelines for Large Deployments - Zimbra :: Wiki

    I Hope that this thread can helps someone.
    Good luck.
    Last edited by carlitross; 05-08-2008 at 02:23 AM.

Similar Threads

  1. Daily mail report always reports "No messages found"
    By McPringle in forum Installation
    Replies: 42
    Last Post: 06-13-2011, 08:57 AM
  2. Zimbra fails after working for 2 weeks
    By Linsys in forum Administrators
    Replies: 10
    Last Post: 10-07-2008, 12:42 AM
  3. [SOLVED] upgrade zimbra 5.0.2 32 bit to 64 bit
    By jwilson in forum Installation
    Replies: 1
    Last Post: 03-11-2008, 12:15 PM
  4. [SOLVED] Debian Etch 32 / 64: MTA not working
    By xflip in forum Installation
    Replies: 2
    Last Post: 01-18-2008, 03:58 AM
  5. M3 problem with shares
    By titangears in forum Users
    Replies: 4
    Last Post: 01-12-2006, 12:01 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •