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Thread: Shared briefcase in 5.0.6

  1. #1
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    Default Shared briefcase in 5.0.6

    Since upgrade from 5.0.5 to 5.0.6 i have problem with shared briefcase.
    There is an error message when we try to browse in shared doc :

    Code:
    msg: invalid request: malformed item ID: f4e8873d-dd7e-420d-a1c7-2d1110dc7f43
    code: service.INVALID_REQUEST
    method: SearchRequest
    detail: soap:Sender
    trace: btpool0-0:1212396378962:06fcc9b7ff15a63d
    someone has a solution to this problem ?

  2. #2
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    Upgrade fro 5.0.5 to 5.0.6 F7 FOSS and the same problem here, but only on sub folders, I can still access/upload files on the root of the shared briefcase.
    Last edited by Mike Scholes; 06-02-2008 at 04:22 AM.

  3. #3
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    Bit urgent this one, our users can't access their files.

  4. #4
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  5. #5
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    Default

    We're seeing this behavior too...not good as many users use the briefcase.

  6. #6
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    We have the same problem. Support pointed to the same bug, but no word on a workaround. We can't access our shared files now. They can be accessed using webdav, but that does only work on mac os X properly for us.

  7. #7
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    Default

    We've got the same problem here, but I didn't notice it until reading this. I went ahead and voted for the fix, as I guess I don't really have a lot of other options.

  8. #8
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    Default This needs to be fixed

    ------- Additional Comments From kevinh@zimbra.com 2008-06-04 10:56 PST -------
    This will be part of 5.0.7 patch which is due in late June or early July. We
    don't release JS only patches since they when installed in production the code
    is compiled (sorta) for faster loading and to reduce the size.
    I find this very hard to swallow. Being a paying customer of the Network Edition and Zimbra knowing that my users have important files that are inaccessible on the server, I can't wrap my head around why we can't release an upgrade that only fixes this JS bug. I would certainly schedule a downtime to make this right. It wouldn't be so bad if the webDAV wasn't so buggy, or worked with all OS's the same, but it doesn't so my users are SOL?

    Please reconsider and fix this bug
    Erik Linstad

  9. #9
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    Default

    As a customer and hosting partner on Zimbra, i also find this very difficult to swallow. Many customers can't access the Briefcase, mounting in Windows XP (95% of all users) does not work....

  10. #10
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    Guys we're looking into the best possible option for correcting this - as many aren't happy with having to move all files to root level briefcase folders & re-share (time consuming for users or admins short of scripting), or can't wait or 5.0.7, (and some might be hitting it in other sub-folder locations).

    While it may look like a two line fix, there can often be more to it:
    /opt/zimbra/mailboxd/webapps/zimbra/js/zimbraMail/briefcase/controller/ZmBriefcaseController.js > /opt/zimbra/mailboxd/webapps/zimbra/js/Briefcase_all.js > /opt/zimbra/mailboxd/webapps/zimbra/js/Briefcase_all.js.zgz
    ZmBriefcaseController.prototype.searchFolder =
    function(folderId,callback) {
    var idText = AjxUtil.isNumeric(folderId) ? folderId : ['"', folderId, '"'].join("");
    var search = 'inid:"' + idText + '"';
    Has been changed to:
    ZmBriefcaseController.prototype.searchFolder =
    function(folderId,callback) {
    var search = 'inid:"' + folderId + '"';
    I know some of you have been playing with the idea of 'attempting to modify those' - but to avoid invalidating your support, we ask that NE customers do NOT modify without a patch released from us & tested by QA.
    -Please make sure you're CC'd on the bug so you can be notified.
    Last edited by mmorse; 06-16-2008 at 11:34 AM. Reason: let me bold that for emphasis

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