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Thread: External LDAP user can not login on web

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  1. #1
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    Default External LDAP user can not login on web

    I set up ldap server
    ip 10.70.15.23
    and zimbra 10.70.15.24

    i set up GAL
    LDAP filter cn=*%s*
    LDAP search base : dc=test,dc=tcom

    and set up authentication
    LDAP filter cn=%u
    LDAP search base : dc=test,dc=com

    it set complete

    but problem user can not login to web for check mail
    Please help me

    Thank you verymuch

  2. #2
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    Welcome to the forums. Sometimes it helps to know what version you're running, you can find out by running "zmcontrol -v".

    The GAL should be internally created by Zimbra, you shouldn't need to modify that unless you have a specific reason.

    Now, your LDAP server is configured differently than mine, but here is how my auth is set up:

    Code:
    Authentication mechanism: 	
    External LDAP
    LDAP bind DN template: 	
    LDAP URL: 	ldap://ldap:389
    LDAP filter: 	uid=%u
    LDAP search base: 	ou=people,dc=domain,dc=com
    Use DN/Password to bind to external server: 	No
    What is the error? If the Test works during the authentication config, then it should be working fine. Check your error logs in /opt/zimbra/log to see if there are any issues.
    Last edited by p24t; 06-12-2008 at 09:24 AM. Reason: fixed formatting on ldap info

  3. #3
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    Default External LDAP user can not login on web

    Quote Originally Posted by p24t View Post
    Welcome to the forums. Sometimes it helps to know what version you're running, you can find out by running "zmcontrol -v".

    The GAL should be internally created by Zimbra, you shouldn't need to modify that unless you have a specific reason.

    Now, your LDAP server is configured differently than mine, but here is how my auth is set up:

    Code:
    Authentication mechanism: 	
    External LDAP
    LDAP bind DN template: 	
    LDAP URL: 	ldap://ldap:389
    LDAP filter: 	uid=%u
    LDAP search base: 	ou=people,dc=domain,dc=com
    Use DN/Password to bind to external server: 	No
    What is the error? If the Test works during the authentication config, then it should be working fine. Check your error logs in /opt/zimbra/log to see if there are any issues.

    Thank you for you answer
    my zimbra version zcs-5.0.5_GA_2201.RHEL5.22080417012110.tgz
    zmcontrol -v
    release 5.0.5_GA_2201.RHEL5.22080417012110 RHEL5 FOSS Edition

    and
    uthentication mechanism:
    External LDAP
    LDAP bind DN template:
    LDAP URL: ldap://10.70.15.23:389
    LDAP filter: uid=%u
    LDAP search base: dc=test,dc=com
    Use DN/Password to bind to external server: Yes
    Bind DN: cn=Manager,dc=test,dc=com

    Thank you very much for reply

  4. #4
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    Well I assume your LDAP config is correct, if the test works properly. Can you tell us what kind of error the user is getting, is anyone able to log in, and are there any errors in the logs? Log Files - Zimbra :: Wiki

  5. #5
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    Default External LDAP user can not login on web

    Quote Originally Posted by p24t View Post
    Well I assume your LDAP config is correct, if the test works properly. Can you tell us what kind of error the user is getting, is anyone able to log in, and are there any errors in the logs? Log Files - Zimbra :: Wiki
    when i want to check mail in webbase e-mail
    i login with username and password
    but can not login to webbase email

  6. #6
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    Default External LDAP user can not login on web

    Quote Originally Posted by p24t View Post
    Well I assume your LDAP config is correct, if the test works properly. Can you tell us what kind of error the user is getting, is anyone able to log in, and are there any errors in the logs? Log Files - Zimbra :: Wiki
    this is part of audit.log in /opt/zimbra/log

    2008-06-16 10:47:22,152 WARN [btpool0-5] [ua=zclient/5.0.5_GA_2201.RHEL5;oip=10.70.15.24;] security - cmd=Auth; account=surasit@test.com; protocol=soap; error=authentication failed for surasit@test.com, external LDAP auth failed, empty search;
    2008-06-16 10:47:22,402 WARN [btpool0-5] [ua=zclient/5.0.5_GA_2201.RHEL5;oip=10.70.15.24;] security - cmd=Auth; account=surasit@test.com; protocol=soap; error=authentication failed for surasit@test.com, external LDAP auth failed, empty search;
    2008-06-16 10:47:22,652 WARN [btpool0-5] [ua=zclient/5.0.5_GA_2201.RHEL5;oip=10.70.15.24;] security - cmd=Auth; account=surasit@test.com; protocol=soap; error=authentication failed for surasit@test.com, external LDAP auth failed, empty search;
    2008-06-16 10:48:47,995 WARN [btpool0-5] [ua=zclient/5.0.5_GA_2201.RHEL5;oip=10.70.15.24;] security - cmd=Auth; account=surasit@test.com; protocol=soap; error=authentication failed for surasit@test.com, external LDAP auth failed, empty search;
    2008-06-16 10:48:54,168 INFO [btpool0-7] [name=admin@test.com;ip=10.70.15.24;ua=ZimbraWebCli ent - FF3.0 (Linux);] security - cmd=DeleteAccount; name=surasit@test.com; id=9f1a6503-1b1c-4cb8-8d7a-30c40827faaa;

    thank you for reply
    Last edited by p24t; 06-16-2008 at 06:00 AM. Reason: removed domain name

  7. #7
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    According to that error, it's not finding the account in your external LDAP. Can you try running the same search manually to see if you get any results? Also, is this the user that you did the Test with during the LDAP configuration? And I assume that you've created the corresponding surasit user in your external LDAP server?

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