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Thread: Can't get the valid licence information from the server

  1. #1
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    Default Can't get the valid licence information from the server

    I moved from (Ubuntu) 5.0.5 NE to 5.0.5 OSS edition and I am now getting this error message when I go into the admin console:

    'Can't get the valid licence information from the server. To install a licence go to Global Settings' .... etc


    zmcontrol status returns all services running though server status through the admin console is blank - nothing there.


    Bottom left hand corner of the admin page says 'There is no valid licence installed'


    I saw a post recently that talked about this exact issue but I'll be damned if I can find it again.


    Any help would be greatly appreciated

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Default

    Are you sure you haven't still got the NE version installed? Get the version info with 'zmcontrol -v' or '$set: get version' in the web ui.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
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    The installed version is Release 5.0.6_GA_2313.UBUNTU6 UBUNTU6 FOSS edition.

    I 'upgraded' 5.0.5 NE to 5.0.5 OSS and then upgraded to 5.0.6.

    In this morning's admin email I have a list of errors that were never there before and are obviously related to the move to OSS.

    2008-06-14 22:15:59 deferred (host mail.pc-support.uk.com[192.168.1.5] said: 451 4.0.0 Temporary message delivery failure try again (in reply to end of DATA command))
    2008-06-14 11:27:20 deferred (host mail.pc-support.uk.com[192.168.1.5] said: 451 4.0.0 Temporary message delivery failure try again (in reply to end of DATA command))
    2008-06-14 19:44:07 deferred (host mail.pc-support.uk.com[192.168.1.5] said: 451 4.0.0 Temporary message delivery failure try again (in reply to end of DATA command))
    2008-06-14 10:44:02 deferred (host mail.pc-support.uk.com[192.168.1.5] said: 451 4.0.0 Temporary message delivery failure try again (in reply to end of DATA command))
    2008-06-14 10:44:02 deferred (connect to mail.pc-support.uk.com[192.168.1.5]: Connection refused)
    2008-06-14 10:44:02 deferred (connect to mail.pc-support.uk.com[192.168.1.5]: Connection refused)
    2008-06-14 10:44:02 deferred (connect to mail.pc-support.uk.com[192.168.1.5]: Connection refused)
    2008-06-14 10:44:02 deferred (connect to mail.pc-support.uk.com[192.168.1.5]: Connection refused)
    2008-06-14 10:48:23 deferred (mail transport unavailable)
    2008-06-14 10:48:23 deferred (mail transport unavailable)
    2008-06-14 11:09:19 deferred (host mail.pc-support.uk.com[192.168.1.5] said: 451 4.0.0 Temporary message delivery failure try again (in reply to end of DATA command))
    2008-06-14 11:21:43 deferred (host mail.pc-support.uk.com[192.168.1.5] said: 451 4.0.0 Temporary message delivery failure try again (in reply to end of DATA command))
    2008-06-14 12:09:56 deferred (host mail.pc-support.uk.com[192.168.1.5] said: 451 4.0.0 Temporary message delivery failure try again (in reply to end of DATA command))
    2008-06-14 12:42:36 deferred (host mail.pc-support.uk.com[192.168.1.5] said: 451 4.0.0 Temporary message delivery failure try again (in reply to end of DATA command))
    2008-06-14 18:40:57 deferred (host mail.pc-support.uk.com[192.168.1.5] said: 451 4.0.0 Temporary message delivery failure try again (in reply to end of DATA command))
    2008-06-14 21:32:02 deferred (host mail.pc-support.uk.com[192.168.1.5] said: 451 4.0.0 Temporary message delivery failure try again (in reply to end of DATA command))
    2008-06-14 11:26:58 deferred (host mail.pc-support.uk.com[192.168.1.5] said: 451 4.0.0 Temporary message delivery failure try again (in reply to end of DATA command))
    2008-06-14 11:24:35 deferred (host mail.pc-support.uk.com[192.168.1.5] said: 451 4.0.0 Temporary message delivery failure try again (in reply to end of DATA command))
    2008-06-14 11:32:24 deferred (host mail.pc-support.uk.com[192.168.1.5] said: 451 4.0.0 Temporary message delivery failure try again (in reply to end of DATA command))
    Last edited by pcsupport; 06-15-2008 at 04:09 AM.

  4. #4
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    ***Bump***

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