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Thread: 500 Server Error when retrieving ICS

  1. #11
    Join Date
    Jul 2007
    Location
    New York, NY
    Posts
    46
    Rep Power
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    Default

    I just got the response from Zimbra yesterday. I am working with them now and will post solution once solved. Thanks

  2. #12
    Join Date
    Jul 2007
    Location
    New York, NY
    Posts
    46
    Rep Power
    8

    Default

    FYI, autospy.

    ________________________________________

    Sent: Wednesday, July 30, 2008 6:51 PM
    To: Chadsel Chen
    Subject: Re: SF: Case 00027167: Christofferson, Robb & Company - Shared Calendar Problem

    Chadsel

    Yes, the issue is with the calendar event and the ability to get the MIME part. I am also finished with the ssh tunnel.

    Zimbra Support

    ----- Original Message -----
    Sent: Wednesday, July 30, 2008 3:37:51 PM GMT -08:00 US/Canada Pacific
    Subject: RE: SF: Case 00027167: Christofferson, Robb & Company - Shared Calendar Problem
    John,

    So is that safe for me to perform an upgrade under this circumstance?
    Have you finished the ssh? If yes, I will close the connection.

    Thanks
    Chadsel

    ________________________________________
    Sent: Wednesday, July 30, 2008 6:35 PM
    Subject: Re: SF: Case 00027167: Christofferson, Robb & Company - Shared Calendar Problem

    Chadsel

    The issue that your user is running into has been reported within bug 22252 and has been resolved within version 5.0.5.

    Bug 22252 – Unable to open appointments from Lotus Notes if attachement contains a space character

    Zimbra Support

    ----- Original Message -----
    Sent: Tuesday, July 29, 2008 2:37:16 PM GMT -08:00 US/Canada Pacific
    Subject: RE: SF: Case 00027167: Christofferson, Robb & Company - Shared Calendar Problem
    John,

    The same error I encountered. See below.

    [zimbra@ms01 ~]$ zmmailbox -z -m @christoffersonrobb.com getRestURL /Calendar
    ERROR: service.FAILURE (system failure: GET failed, status=500 Internal Server Error)
    [zimbra@ms01 ~]$

    2008-07-29 17:36:19,609 ERROR [http-7071-Processor50] [] [UserServlet] - Servlet.service() for servlet UserServlet threw exception
    com.zimbra.common.service.ServiceException: system failure: Unable to get calendar item notes MIME part
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:165)
    at com.zimbra.cs.mailbox.calendar.Invite.getDescripti on(Invite.java:720)
    at com.zimbra.cs.mailbox.calendar.Invite.getDescripti on(Invite.java:634)
    at com.zimbra.cs.mailbox.calendar.Invite.newToVCompon ent(Invite.java:1668)
    at com.zimbra.cs.mailbox.CalendarItem.appendRawCalend arData(CalendarItem.java:1617)
    at com.zimbra.cs.mailbox.Mailbox.getZCalendarForCalen darItems(Mailbox.java:2624)
    at com.zimbra.cs.service.formatter.IcsFormatter.forma tCallback(IcsFormatter.java:88)
    at com.zimbra.cs.service.formatter.Formatter$FormatOp eration.callback(Formatter.java:236)
    at com.zimbra.cs.operation.Operation.schedule(Operati on.java:180)
    at com.zimbra.cs.service.formatter.Formatter.format(F ormatter.java:77)
    at com.zimbra.cs.service.UserServlet.doAuthGet(UserSe rvlet.java:370)
    at com.zimbra.cs.service.UserServlet.doGet(UserServle t.java:279)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:689)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:152)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
    at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:252)
    at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:173)
    at org.apache.catalina.core.ApplicationDispatcher.inv oke(ApplicationDispatcher.java:672)
    at org.apache.catalina.core.ApplicationDispatcher.pro cessRequest(ApplicationDispatcher.java:463)
    at org.apache.catalina.core.ApplicationDispatcher.doF orward(ApplicationDispatcher.java:398)
    at org.apache.catalina.core.ApplicationDispatcher.for ward(ApplicationDispatcher.java:301)
    at com.zimbra.webClient.filters.SetHeaderFilter.doFil ter(SetHeaderFilter.java:276)
    at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:202)
    at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:173)
    at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:213)
    at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:178)
    at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:126)
    at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:105)
    at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:107)
    at org.apache.catalina.valves.AccessLogValve.invoke(A ccessLogValve.java:541)
    at org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:148)
    at org.apache.coyote.http11.Http11Processor.process(H ttp11Processor.java:869)
    at org.apache.coyote.http11.Http11BaseProtocol$Http11 ConnectionHandler.processConnection(Http11BaseProt ocol.java:667)
    at org.apache.tomcat.util.net.PoolTcpEndpoint.process Socket(PoolTcpEndpoint.java:527)
    at org.apache.tomcat.util.net.LeaderFollowerWorkerThr ead.runIt(LeaderFollowerWorkerThread.java:80)
    at org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:684)
    at java.lang.Thread.run(Thread.java:619)
    Caused by: javax.mail.internet.ParseException: Expected ';', got "Breeze.pdf.zip"
    at javax.mail.internet.ParameterList.<init>(Parameter List.java:179)
    at javax.mail.internet.ContentType.<init>(ContentType .java:100)
    at com.zimbra.cs.mailbox.calendar.Invite.getDescripti on(Invite.java:704)
    ... 35 more
    2008-07-29 17:36:22,807 INFO [ImapServer-3590] [] ProtocolHandler - Handler exiting normally
    Last edited by Chadsel Chen; 07-30-2008 at 05:14 PM.

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