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Thread: Unable to create some folders at Inbox level

  1. #1
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    Default Unable to create some folders at Inbox level

    Getting the following error massage when trying to create folder named emailed contacts:

    msg - object with that name already exists: emailed contacts
    code - mail.ALREADY_EXISTS
    method - ZmCsfeCommand.prototype.invoke
    detail - soap:Sender

    Also getting errors when trying to create folders named chats and contacts at Inbox levels. Unable to create only folders named chats, contacts and emailed contacts. But able to create other named folders.

    --Vinod Sharma

  2. #2
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    Code:
    su - zimbra
    zmcontrol -v
    that is because they already exist. Emailed Contacts is in your Address book and Chats is reserved for the IM functionality.

  3. #3
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    Okay, agreed that chats folder is reserved for IM functionality but it’s visible in only under my mail client and it’s not visible in zimbra web access. Also, the same thing is happing with “emailed contact” and “contacts” folders these are visible under my mail client i.e. ms-outlook but not visible on my Zimbra Web Access. As an administrator when I accessed this user’s mail account from Zimbra Admin Console these folders are not visible there but when I had configured the mail client for this particular mail id these folders are visible there. Why getting different folder listing on mail client and on web access?

    --Vinod Sharma

  4. #4
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    Perhaps if you post the output I asked for we can see if it is a know issue

  5. #5
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    Release 4.5.9_GA_1454.RHEL4_20071016192012 RHEL4 FOSS edition

  6. #6
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    By default getting the following folders on Zimbra web access:
    1. Inbox
    2. Sent
    3. Drafts
    4. Junk
    5. Trash
    6. Junk E-mail
    7. Sent Items
    And
    Getting the following folders on my mail client:
    1. Chats
    2. Contacts
    3. Drafts
    4. Emailed Contacts
    5. Inbox
    6. Junk
    7. Junk E-mail
    8. Sent
    9. Sent Items
    10. Trash

    Why getting this kind of different views?

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