Results 1 to 3 of 3

Thread: HSP how to count/declare archiving accounts

  1. #1
    Join Date
    Jun 2007
    Posts
    6
    Rep Power
    8

    Unhappy HSP how to count/declare archiving accounts

    Hello,

    I have to report the number of "archiving accounts" as zimbra service provider.

    I first thought that I have to run the following filter to get the number to declare: (zimbraArchiveAccount=*)

    Now if I run "zmarchiveconfig disable user@domain.com" as zimbra, I still have the zimbraArchiveAccount property when I run "zmprov ga zimbraArchiveAccount".

    I guess my previous filter is wrong....

    I did not find any documentation about the archiving accounts declaration.

    So here are my questions:

    - do the "archiving accounts" have to be counted as "professional accounts" in the declaration?
    - Is there a bug with the "zmarchiveconfig disable user@domain.com" or is it normal that I still have the zimbraArchiveAccount property for the archiving-disabled account?
    - In short, how to declare archiving accounts?



    Thank you very much for your help...

  2. #2
    Join Date
    Mar 2006
    Location
    Beaucaire, France
    Posts
    2,322
    Rep Power
    13

    Default

    You should ask support for this, I'm not sure you'll get answers here (archiving is not widely used as NE only and HSP is even less).

  3. #3
    Join Date
    Jun 2007
    Posts
    6
    Rep Power
    8

    Default

    Hello Klug,

    Thanks for your reply. I will ask the support for this question.

    On the support portal, there is the "Submit a new case" but I am not sure if it will cost me a ticket...

    I do not want to spend a ticket for a reporting issue.

    Thanks again

Similar Threads

  1. Multiple Mail Accounts, Folders
    By skwdenyer in forum Users
    Replies: 12
    Last Post: 12-01-2013, 07:52 PM
  2. ZCS Archiving Question
    By r8escjohn in forum Administrators
    Replies: 3
    Last Post: 05-20-2008, 11:49 PM
  3. Archiving old user accounts
    By nsmarler in forum Administrators
    Replies: 1
    Last Post: 03-11-2008, 03:35 PM
  4. Inaccurate number accounts used
    By zbowden in forum Administrators
    Replies: 1
    Last Post: 12-10-2007, 05:47 AM
  5. Replies: 0
    Last Post: 06-27-2007, 01:49 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •