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Thread: Most Active Senders Report contains senders from external domains

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  1. #1
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    Default Most Active Senders Report contains senders from external domains

    Hello all,

    I have a question regarding the Zimbra admin report. The report is showing a significant amount of senders from external domains. My question is, is this a sign of misconfiguration? I have ran an open-relay test and the results are negative. Is this normal behavior? Can I please have an explanation as to why if this is the case?

    Thanks,

    Jon
    Last edited by three7six; 08-12-2008 at 04:34 AM.

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by three7six View Post
    Can I please have an explanation as to why if this is the case?
    You could have found this in the forums if you'd searched, they are people sending spam to you. Search through the log files for those email addresses and see what happened to them.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
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    Thanks for the quick response.

    I did a quick search, and it didnt turn up anything that satisfied management. Please try to be a little more understanding of corporate structures. Im doing my best to sell your product to management. Imagine this situation: I tell my boss how responsive the support from this site has been. I post a question, and I direct him to the web site where the quick response will no doubt be coming. Instead, he see's the comment listed above as "support". We've now painted a poor picture in the mind of the man holding the money.

    Just FYI.

    Thanks again,

    Jon

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    Actually the comment I gave you has the answer in it,, they are spam emails coming into your server and if you want further information on what happened to them you should look in the log files (and I've provided a link to where you'll find them). I think your management needs to understand that these forums are free (peer) support and it's provided on a voluntary basis by everyone who posts here and when they have the time. I'm also not a mind reader and don't know if you've searched the forums or not, perhaps a better framed question might have helped with details of what you've tried and whether you've searched for the answer or not.

    Please also understand that many of the questions asked on these forums (i.e. the vast majority) have already been asked, I wouldn't have said 'search' if I hadn't seen this question once or twice in the past. I'm sorry if the previous answer wasn't what you wanted nor in sufficient detail for you.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
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    Fair enough.

    Thanks for the help.

    Jon

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