About email message Tracking tool
We normally receive and send out email easily...
Sometime the email got stuck or disappear the user don't know... They also don't the reason why the email undelivered...
As an administrator, I think we need to tracked those undelivered message , so we can identify the causes of the problems...
May I know how a message can be tracked? Has any command line tool can trace? Is it Zimbra has such function?
If yes, can the tracer tool show current location of the message, whether it is acknowledged by the mail server or is still in the queue?
What fields are searchable for message tracking purpose?
[So far I know is the MessageId is unique]