We are experiencing an issue whereby some users are receiving emails after a very long time period. Mails are being sent via a PHP application.
I want to understand if what I am seeing is normal & expected.
Below is the message header for one such email (names changed to protect the innocent). It seems to me that it took 27 minutes for my server to send the email. Is that correct? Then it took the recipients mail system another
18 minutes to deliver the message to the inbox. Is that assumption correct?
And, if I'm correct, are there some obvious things that we can do to deliver email faster?
Thanks for your (expert) eyes!
Message headers follow
Received: from blah.custmx.net (x.y.z.a) by
cust.net (x.y.z.a) with Microsoft SMTP Server (TLS) id
8.1.278.0; Thu, 14 Aug 2008 15:00:47 -0500
Received: from unknown [x.y.z.a] (EHLO mail.domain.com) by
bla.custmx.net (mxl_mta-5.6.1-1) with ESMTP id
blah.custmx.net (envelope-from <firstname.lastname@example.org>); Thu, 14 Aug 2008 14:00:29 -0600 (MDT)
Received: from localhost (localhost.localdomain [127.0.0.1]) by
mail.domain.com (Postfix) with ESMTP id blah for
<email@example.com>; Thu, 14 Aug 2008 16:02:27 -0400 (EDT)
X-Virus-Scanned: amavisd-new at
X-Spam-Status: No, score=-2.599 tagged_above=-10 required=6.6
tests=[BAYES_00=-2.599, HTML_MESSAGE=0.001, NO_RELAYS=-0.001]
Received: from mail.domain.com ([127.0.0.1]) by localhost (mail.domain.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id blah for <firstname.lastname@example.org>; Thu, 14 Aug 2008 16:02:25 -0400 (EDT)
Received: by mail.domain.com (Postfix, from userid 33) id id_num; Thu,
14 Aug 2008 16:02:25 -0400 (EDT)
To: first last <email@example.com>
From: First Last <firstname.lastname@example.org>
Date: Thu, 14 Aug 2008 16:02:25 -0400
Received-SPF: None (x.y.net:
email@example.com does not designate permitted sender hosts)