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Thread: user with 1381 messsages in inbox seeing 'No Results Found'

  1. #1
    Join Date
    Jun 2007
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    Default user with 1381 messsages in inbox seeing 'No Results Found'

    Hello,

    I have a user that can't see any messages in their inbox in the Web UI. When scrolling over 'Inbox', it reports 178 new messages, 1381 total messages and 176 mb total size. However, when trying to view their inbox, they get 'No Results Found'. Has anyone seen an error like this before? Re-index the inbox had no effect, neither did switching between conversation and messages views. Thoughts anyone?

  2. #2
    Join Date
    Jun 2007
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    Default

    Sorry, forgot details. We are currently on NE 5.0.7

  3. #3
    Join Date
    Jul 2007
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    Baltimore
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    Default

    what about switching to standard interface instead of advanced? also is there anything wierd in the logs when you sleect the mailbox?

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