I've got a user that's consistently exceeding her quota. I took a look at her inbox and folders, but it doesn't seem to add up - literally. I logged in as her from the admin interface, hovered my mouse pointer over each folder, and added up all the reported sizes of her folders and it adds up to less than half of what her total mailbox size is reported to be. (Someone feel free to tell me the better way to do this if there is one.) She has only a few contacts, nothing in Documents, or her Briefcase. Am I missing something here?