Results 1 to 3 of 3

Thread: Shared Inboxes: can't delete messages

  1. #1
    Join Date
    Jan 2008
    Location
    USA
    Posts
    12
    Rep Power
    7

    Default Shared Inboxes: can't delete messages

    If I share inboxes among accounts the users are unable to delete messages from their IMAP desktop clients. Outlook, Thunderbird, Evolution ...
    The error is: ... UID STORE failed.

    As an example, I have an email abuse account. I share the inbox with 3 users. This allows all 3 to answer mail without sending duplicate responses. Perhaps, I'm doing something completely wrong *shrug*

    It's not an IMAP purge issue ...

    Using Release 5.0.0 on RHEL4 (maybe an upgrade in order?)

    My search terms didn't come up with anything.

    Can anyone help?

  2. #2
    Join Date
    Jul 2007
    Location
    Baltimore
    Posts
    1,649
    Rep Power
    11

    Default

    Does the same hold true in the web client?

    I seem to remember having a problem similar to this in early 5.x releases. the problem was it not telling the account the message belogns to to trash it and it trying to trash it to your account. I never tried in a thick client only thin.

    Of course you have it shared with manager rights right?

  3. #3
    Join Date
    Jan 2008
    Location
    USA
    Posts
    12
    Rep Power
    7

    Default

    Works fine in the web UI.
    I have it shared as manager.
    I think you're correct about the trash, I even tried sharing the shared account's trash as well ... no luck. That seems to be the right direction ... just not sure how to fix.

Similar Threads

  1. [SOLVED] Re-creating the spam training e-mail account
    By richard-hdd in forum Administrators
    Replies: 21
    Last Post: 03-20-2012, 08:34 AM
  2. Zimbra fails after working for 2 weeks
    By Linsys in forum Administrators
    Replies: 10
    Last Post: 10-07-2008, 01:42 AM
  3. Replies: 2
    Last Post: 09-25-2008, 08:39 AM
  4. Spam assassain not traiing properly!
    By Mike T in forum Administrators
    Replies: 1
    Last Post: 10-09-2006, 02:34 PM
  5. Can't delete messages in Outlook Express
    By mond in forum Administrators
    Replies: 2
    Last Post: 10-05-2006, 03:01 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •