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Thread: [SOLVED] Production down

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  1. #1
    Join Date
    Sep 2008
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    Default [SOLVED] Production down

    I'm a network edition customer with a production down situation.
    I'm running RHEL5 with Zimbra 5.0.9 and I just installed a GoDaddy commercial cert. After stopping and starting the zimbra services using zmcontrol stop and zmcontrol start I get the following error message and I am unable to get to a login window.

    Starting ldap...Done.
    Unable to determine enabled services from ldap.
    Enabled services read from cache. Service list may be inaccurate.

    I put 2 calls in to the support number and left a message both time, it has been almost an hour and still no call back. Can anyone help?
    I forgot to mention that the Cert was installed using the admin UI and it reported as being successful.

  2. #2
    Join Date
    Sep 2007
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    Hoquiam,Wa,USA
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    Default Try

    Can you login to the admin ui? Is the cert for the primary domain? If you can login to the UI uninstall the cert and re-install the cert.
    Chris Priamos
    Olympic Global Technologies
    http://www.olympicglobal.com

  3. #3
    Join Date
    May 2006
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    USA
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    Default

    They went back to self-signed certs for the moment; haven't heard if they made a 2nd attempt to get GoDaddy commercials installed.

    The error was "No subject alternative DNS name matching mail.domain.com" (don't know what was used for the -subject or -subjectAltNames.)

    Administration Console and CLI Certificate Tools - Zimbra :: Wiki
    5.x Commercial Certificates Guide - Zimbra :: Wiki

    Edit:
    Marking solved for now, as your not in crisis mode like the thread title suggests, but do let us know how the re-attempt goes / post some log snips if you have issues.
    Last edited by mmorse; 09-22-2008 at 09:03 PM.

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