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Thread: Inbox suddenly empty

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  1. #1
    Join Date
    Feb 2008
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    Default Inbox suddenly empty


    We got some mailboxes which are shared among users.
    Suddenly one of those shared mailboxes got empty. The trash folder of the shared mailbox was also empty.
    We are sure that no one has logged into the admin account to delete the mails.

    We managed to restore the inbox of the shared one, so no mails are lost.

    We are just curious why the inbox can get empty overnight. We read that POP3 might be a reason. Just wondering if there are any others?
    Also, are there ways to find out what exactly has happened?

    thanks, Patrick

  2. #2
    Join Date
    Jul 2007
    Rep Power


    best place to start would probably be /opt/zimbra/logs/mailbox.log

  3. #3
    Join Date
    Mar 2008
    Sioux Falls
    Rep Power


    Also if someone has configured outlook or some other offline client to that admin account and they used pop3 it will pull those messages off the server, which could have been the cause.
    Eric J Lynner
    Dynamic Business Solutions

    “Computers are good at following instructions, but not at reading your mind.”
    – Donald Knuth

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