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Thread: Local Delivery notices appearing in inbox every minute

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  1. #1
    Join Date
    Feb 2008
    Location
    Asheville, North Carolina
    Posts
    23
    Rep Power
    7

    Default Local Delivery notices appearing in inbox every minute

    One of my users is receiving 'Local Failure Notice' messages on every sync attempt (so at least once a minute). Furthermore, the notices are appearing in his sync issues folder and in his Inbox. He is using Outlook 2007 SP1 with ZCO 5.0.10_GA_2638_5.0.2767.10.

    I tried opening/closing Outlook - no change. I tried creating a new profile - the new profile wouldn't download his mail from the server (no error messages). Outlook simply reported that the sync was completed successfully.

    He is able to send/receive new mail normally. I had to uninstall ZCO 5.0.10 and install 5.0.9 in order to prevent the notices from appearing in his inbox. He is still receiving one on every sync attempt in his sync issues folder. They all look like the following (no attachments):


    Local Failures were detected. No action is required.
    This e-mail was generated for technical support purposes.

    Sync Type: Delta Sync

    Store: Zimbra - Joe User
    Computer Name: laptop666

    Version: 5.0.2767.10

    This object does not have an ID, it is a newly created item

    Error Code: -2147221233
    Error Message: Unknown error 0x8004010F

    ErrorInfo::GetSource: Microsoft Office Outlook
    ErrorInfo::GetDescription: The message you specified cannot be found.

  2. #2
    Join Date
    May 2006
    Location
    USA
    Posts
    6,242
    Rep Power
    21

    Default

    Can you get the item id from the /opt/zimbra/log/sync.log?
    You can disable the notices to the inbox by adjusting \HKLM\Software\Zimbra\turnOffLocalFailures to 1

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