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Thread: [SOLVED] new to Zimbra

  1. #1
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    Question [SOLVED] new to Zimbra

    Hi,

    I've installed Zimbra onto a stand-alone server running Ubuntu 8.04LTS. This server sits behind a router and has a static IP.

    I have setup several email addresses for my domain and I can receive mail from external sources to these addresses but I cannot reply back to some of these sources.

    I originally tested my mail connection (to/from) using a Googlemail account and was successful with that.

    Can anyone point me in the right direction?
    Regards,

    Steve.

  2. #2
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    Welcome to the forums

    Please check /var/log/zimbra.log for the associated postfix error message. This should point us in the right direction for helping you out

  3. #3
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    ok, here are the entries in /var/log/zimbra.log that contain references to postfix

    Code:
    Nov 19 07:33:44 mail postfix/qmgr[22591]: 43454106C03E: from=<steve@thedcl.co.uk>, size=7539, nrcpt=1 (queue active)
    Code:
    Nov 19 07:34:14 mail postfix/smtp[1299]: connect to pop.ntlworld.com[81.103.221.14]: Connection timed out (port 25)
    Nov 19 07:34:14 mail postfix/smtp[1299]: 43454106C03E: to=<xxx@ntu.ac.uk>, relay=none, delay=71714, delays=71684/0.01/30/0, dsn=4.4.1, status=deferred (connect to pop.ntlworld.com[81.103.221$
    Code:
    Nov 19 07:58:10 mail postfix/smtpd[13779]: connect from mailman103-q0.ma.tmpw.net[63.112.170.14]
    Nov 19 07:58:11 mail postfix/smtpd[13779]: 44736106C042: client=mailman103-q0.ma.tmpw.net[63.112.170.14]
    Nov 19 07:58:11 mail postfix/cleanup[13783]: 44736106C042: message-id=<AGENT101RVdu5FH6HFM021c37b3@AGENT101>
    Nov 19 07:58:12 mail postfix/qmgr[22591]: 44736106C042: from=<jagent@route.monster.com>, size=9569, nrcpt=1 (queue active)
    Code:
    Nov 19 07:58:12 mail postfix/smtpd[13779]: disconnect from mailman103-q0.ma.tmpw.net[63.112.170.14]
    Nov 19 07:58:12 mail postfix/smtpd[13787]: connect from localhost[127.0.0.1]
    Nov 19 07:58:12 mail postfix/smtpd[13787]: F0E5E106C043: client=localhost[127.0.0.1]
    Nov 19 07:58:12 mail postfix/cleanup[13783]: F0E5E106C043: message-id=<AGENT101RVdu5FH6HFM021c37b3@AGENT101>
    Nov 19 07:58:12 mail postfix/qmgr[22591]: F0E5E106C043: from=<jagent@route.monster.com>, size=10274, nrcpt=1 (queue active)
    Nov 19 07:58:12 mail postfix/smtpd[13787]: disconnect from localhost[127.0.0.1]
    Code:
    Nov 19 07:58:13 mail postfix/smtp[13784]: 44736106C042: to=<steve@thedcl.co.uk>, relay=127.0.0.1[127.0.0.1]:10024, delay=1.9, delays=1.4/0.01/0/0.48, dsn=2.0.0, status=sent (250 2.0.0 Ok: queued as F0E5E106$
    Nov 19 07:58:13 mail postfix/qmgr[22591]: 44736106C042: removed
    Nov 19 07:58:13 mail postfix/lmtp[13788]: F0E5E106C043: to=<steve@thedcl.co.uk>, relay=mail.thedcl.co.uk[82.29.199.27]:7025, delay=0.22, delays=0.01/0.01/0.12/0.08, dsn=2.1.5, status=sent (250 2.1.5 OK)
    Nov 19 07:58:13 mail postfix/qmgr[22591]: F0E5E106C043: removed
    and then I came across this message...

    Code:
    Nov 19 15:08:44 mail postfix/smtp[3658]: 5E243106C045: to=<xxx@yyy.uk>, relay=none, delay=2280, delays=2280/0.02/0/0, dsn=4.4.3, status=deferred (Host or domain name not found. Name service error for name=pop.ntlworld.com type=MX: Host not found, try again)
    I know the ntlworld.com domain exists as they are my ISP and I have used them successfully to send/receive mail before installing Zimbra.
    Regards,

    Steve.

  4. #4
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    Looks like a lookup issue on your server. Please post the following
    Code:
    cat /etc/hosts
    cat /etc/resolv.conf
    dig yourdomainname mx
    dig yourdomainname any
    host `hostname` <- note backticks and not single quotes

  5. #5
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    As Requested...

    Code:
    mailadmin@mail:~$ cat /etc/hosts
    127.0.0.1       localhost
    127.0.1.1       mammoth.thedcl.co.uk    mammoth
    192.168.1.100   mail.thedcl.co.uk       mail
    
    # The following lines are desirable for IPv6 capable hosts
    ::1     ip6-localhost ip6-loopback
    fe00::0 ip6-localnet
    ff00::0 ip6-mcastprefix
    ff02::1 ip6-allnodes
    ff02::2 ip6-allrouters
    ff02::3 ip6-allhosts
    Code:
    mailadmin@mail:~$ cat /etc/resolv.conf
    search thedcl.co.uk
    nameserver 194.168.4.100
    nameserver 194.168.8.100
    #nameserver xxx.xxx.xxx.xxx
    Code:
    mailadmin@mail:~$ dig thedcl.co.uk mx
    
    ; <<>> DiG 9.4.2 <<>> thedcl.co.uk mx
    ;; global options:  printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 7056
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1
    
    ;; QUESTION SECTION:
    ;thedcl.co.uk.                  IN      MX
    
    ;; ANSWER SECTION:
    thedcl.co.uk.           1800    IN      MX      10 mail.thedcl.co.uk.
    
    ;; ADDITIONAL SECTION:
    mail.thedcl.co.uk.      1510    IN      A       82.29.199.27
    
    ;; Query time: 129 msec
    ;; SERVER: 194.168.4.100#53(194.168.4.100)
    ;; WHEN: Wed Nov 19 16:13:56 2008
    ;; MSG SIZE  rcvd: 67
    Code:
    mailadmin@mail:~$ dig thedcl.co.uk any
    
    ; <<>> DiG 9.4.2 <<>> thedcl.co.uk any
    ;; global options:  printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 16548
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 1
    
    ;; QUESTION SECTION:
    ;thedcl.co.uk.                  IN      ANY
    
    ;; ANSWER SECTION:
    thedcl.co.uk.           1760    IN      MX      10 mail.thedcl.co.uk.
    thedcl.co.uk.           81      IN      A       82.29.199.27
    
    ;; ADDITIONAL SECTION:
    mail.thedcl.co.uk.      1470    IN      A       82.29.199.27
    
    ;; Query time: 11 msec
    ;; SERVER: 194.168.4.100#53(194.168.4.100)
    ;; WHEN: Wed Nov 19 16:14:36 2008
    ;; MSG SIZE  rcvd: 83
    Code:
    mailadmin@mail:~$ host `hostname`
    mail.thedcl.co.uk has address 82.29.xx.xx
    mailadmin@mail:~$
    Regards,

    Steve.

  6. #6
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    As your ZCS is on a private IP you will need to setup a Split DNS - Zimbra :: Wiki architecture.

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    Ok - thanks for the speedy response.

    Before I embark on this - will the split DNS approach be hindered by my webserver which runs on a seperate machine, using port 80? The webserver is an Apache webserver.

    I currently have port-forwarding setup to route port 80 traffic to my webserver and would prefer to keep it that way.

    Once again thanks - time to get reading.
    Regards,

    Steve.

  8. #8
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    Do you wish your ZCS installation to be accessible from the Internet ? If so you are going to have a conflict with the port 80 forwarding, unless you have any free IPs ?

  9. #9
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    Quote Originally Posted by uxbod View Post
    Do you wish your ZCS installation to be accessible from the Internet ? If so you are going to have a conflict with the port 80 forwarding, unless you have any free IPs ?
    Yes I do want it accessible from the internet, and no I don't have any free IPs - that would be too easy lol

    I'm hoping to run both servers concurrently.
    Regards,

    Steve.

  10. #10
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    Okay so if port 80 is being forwarded to your webserver how you going to get it to ZCS Do you also forward 443 ? if your not using SSL on your webserver you could use ZCS on 443.

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