Results 1 to 1 of 1

Thread: Evaluating Zimbra vs Custom Development for CRM App: Please comment

  1. #1
    Join Date
    Nov 2008
    Rep Power

    Question Evaluating Zimbra vs Custom Development for CRM App: Please comment

    Hello all

    My company has started a CRM initiative and I am looking to see if Zimbra & a custom zimlet development can do the job. I am new to zimbra though have good Linux MTA Admin experience and will be defining the strategy for my company.

    We require that the CRM software be able to show in a Gmail like conversation thread all mails to/from a sender in our company & a recipient in a partner company AND all mails to/from our compant & the partner company. Of course we will be mapping email address to company relation in the DB.

    One choice was a SQL based mail storage application like DBmail and custom Development to integrate it into the chosen CRM application. But it will need a lot of effort in a good GUI.

    Then I came across Zimbra and wondered if it could be extended to show this kind of interface, using the zimlet extensions?

    Request Admins & developers please give their comments on both options & their pros & cons. I would also appreciate if someone could give broad resources to how Zimbra would search for specific matching emails.

    However, no manual drag/drop, all mail gets categorized with specific contact & rest remain uncategorised, to be done manually after creation of contacts in the CRM.

    Hope someone can give me the right pointers on the strategy & the Admin issues involved, post-development.

    With best regards.
    Last edited by sanjay_arora; 11-27-2008 at 12:20 PM.

Similar Threads

  1. Zimbra spam system
    By rajahd in forum Administrators
    Replies: 9
    Last Post: 04-16-2008, 07:25 PM
  2. /tmp filling
    By Nutz in forum Administrators
    Replies: 8
    Last Post: 02-22-2008, 01:00 AM
  3. Zimbra shutdowns every n hours.
    By Andrewb in forum Administrators
    Replies: 13
    Last Post: 08-14-2007, 08:55 AM
  4. Unable to start tomcat
    By chanck in forum Administrators
    Replies: 11
    Last Post: 06-11-2006, 12:58 AM
  5. 3.1 on FC4 problems
    By cohnhead in forum Installation
    Replies: 8
    Last Post: 05-26-2006, 11:16 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts