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Thread: [SOLVED] After a file system failure - EMPTY INBOX

  1. #1
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    Exclamation [SOLVED] After a file system failure - EMPTY INBOX

    Hi,

    I'm using Zimbra OS 5.0.9.

    Yesterday there was a file system (reiserfs) failure, and some files are lost after a reiserfsck.

    One of accounts as an inbox of one message, but moving the mouse over the "INBOX" text it tells he has over 2200 messages.

    Can I recover them? Rebuilding MYSQL tables?

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Try and re-index the mailbox.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
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    Quote Originally Posted by phoenix View Post
    Try and re-index the mailbox.
    how can I do it?

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    Go to the Admin UI and in the Account details hit the re-index option.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
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    it doesn't work. I did a mysqlcheck:

    Code:
    mboxgroup4.appointment
    Error    : Table 'mboxgroup4.appointment' doesn't exist
    error    : Corrupt
    mboxgroup4.imap_folder
    Error    : Table 'mboxgroup4.imap_folder' doesn't exist
    error    : Corrupt
    mboxgroup4.imap_message
    Error    : Table 'mboxgroup4.imap_message' doesn't exist
    error    : Corrupt
    mboxgroup4.mail_item
    Error    : Table 'mboxgroup4.mail_item' doesn't exist
    error    : Corrupt
    mboxgroup4.open_conversation
    Error    : Table 'mboxgroup4.open_conversation' doesn't exist
    error    : Corrupt
    mboxgroup4.pop3_message
    Error    : Table 'mboxgroup4.pop3_message' doesn't exist
    error    : Corrupt
    mboxgroup4.revision
    Error    : Table 'mboxgroup4.revision' doesn't exist
    error    : Corrupt
    mboxgroup4.tombstone
    Error    : Table 'mboxgroup4.tombstone' doesn't exist
    error    : Corrupt
    how can I fix this?

  6. #6
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    You could try Mysql Crash Recovery - Zimbra :: Wiki but I would recommend taking a backup of /opt/zimbra first. If it is only MySQL that is broken and the message store is intact then the emails could be recovered by re-injecting them once the database is sorted.

  7. #7
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    thank you ! I had to rebuild InnoDB index ... it was too corrupt...

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