Results 1 to 2 of 2

Thread: Training to Not Junk from a sender.

  1. #1
    Join Date
    Jan 2009
    Posts
    1
    Rep Power
    6

    Default Training to Not Junk from a sender.

    For weeks now, I have been religiously clicking the "Not Junk" button in the Web interface to train the spam filter, however Zimbra is still fighting me on one particular sender (although not ALL of the email from that sender) Is there a way to "Whitelist" from a domain? I have even created filters, but they aren't working. Here is the header from one of the emails:

    X-DSPAM-Result: Whitelisted
    X-DSPAM-Confidence: 0.9901
    X-DSPAM-Probability: 0.0000
    X-DSPAM-Signature: 4968f26c223258624419426
    X-DSPAM-Factors: 27,
    X-Virus-Scanned: amavisd-new at our.server.net
    X-Spam-Flag: NO
    X-Spam-Score: -1.114
    X-Spam-Level:
    X-Spam-Status: No, score=-1.114 tagged_above=-10 required=6.6
    tests=[AWL=0.027, BAYES_00=-2.599, HTML_MESSAGE=0.001,
    MIME_HTML_ONLY=1.457]

    As you can see, DSPAM has it whitelisted.. no flag... Yet it still ends up in my Junk folder.

    Any ideas?

  2. #2
    Join Date
    Nov 2006
    Location
    UK
    Posts
    8,017
    Rep Power
    24

    Default

    Welcome to the forums

    Do you have any mail filters that may be moving the messages into Junk ? It may just be a mis-configuration of one of them.

Similar Threads

  1. Spam training from junk folders
    By mdeneen in forum Administrators
    Replies: 10
    Last Post: 07-31-2007, 10:11 AM
  2. Spam training from Outlook
    By kogo in forum Administrators
    Replies: 2
    Last Post: 02-21-2007, 05:12 PM
  3. Spam training. Junk or Junk E-mail folders?
    By azilber in forum Zimbra Connector for Outlook
    Replies: 0
    Last Post: 02-15-2007, 12:24 PM
  4. Spam training and Junk folder behavior
    By flyerguybham in forum Administrators
    Replies: 9
    Last Post: 02-14-2007, 11:09 AM
  5. Junk folder and IMAP
    By richard-hdd in forum Installation
    Replies: 3
    Last Post: 09-17-2006, 02:46 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •