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Thread: Login does not appear

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  1. #1
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    Default Login does not appear

    The Zimbra login no longer appears. I get the silver background (the URL that appears in the web browser right after the silver background is http://domainname/zimbra/auth/) but nothing else appears. I'm enclosing the zimbra.log file. zmcontrol status returns cannot determine services - exiting.

    I did a ZMCONTROL STOP and got the following result:

    pping antispam...Done
    Stopping antivirus...FAILED


    Stopping ldap...Done
    Stopping logger...Done
    Stopping mailbox...FAILED
    Error: tomcat not running (pid 10711), stale pid file?
    Killing mysqld with pid 5497 /opt/zimbra/bin/mysql.server: line 58: kill: (5497) - No such process
    .............................. gave up waiting!


    Stopping mta...FAILED

    Did a ZMCONTROL start:

    Starting ldap...Done.
    Starting antispam...Done.
    Starting antivirus...Done.
    Starting logger...Done.
    Starting mailbox...Done.
    Starting mta...
    (hangs on MTA start).

    Not sure how to address the tomcat issue. Everything was working fine until today. I was trying to get SSL to work with a commercial cert (http://www.zimbra.com/forums/showthread.php?t=2577) but I'm pretty sure the server was up and running last night.

    I tried doing a tomcat start command but it just hangs.


    Any ideas?
    Attached Files Attached Files
    Last edited by alexz; 04-16-2006 at 01:06 PM.
    Sincerely,

    Alex

  2. #2
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    Default

    Is tomcat running? ps -ef | grep tomcat
    Looking for new beta users -> Co-Founder of Acompli. Previously worked at Zimbra (and Yahoo! & VMware) since 2005.

  3. #3
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    Nope. It's not running. During the day I tried reinstalling the Zimbra server and it seemed to work until the services tried to start. See the enclosed .txt files for the errors.

    Also, I checked some of the logs and realized that I was running out of space (less then 8 meg). I deleted a lot of files (mainly Zimbra install files) and I'm back up to a gig. I'm not sure whether or not running low on disk space contributed to the original problem.

    If this is really a hairy problem I can just uninstall and reinstall ZCS. This is not a production server. But it would save me loads of time if this is something that can be fixed relatively easily.
    Attached Files Attached Files
    Last edited by alexz; 04-16-2006 at 07:13 PM.
    Sincerely,

    Alex

  4. #4
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    It looks to me like your passwords may have gotten out of sync during the installs. Try this:

    >su zimbra
    >/opt/zimbra/bin/mysql.server start

    See if it starts. If it starts, or says that a PID exists, then try:
    >mysql msyql

    If it lets you in, then your passwords are fine, and you can ignore this. If it says Access Denied, then search the forums on how to reset your logger and mysql passwords using the --skip-grant-tables option.

    Let us know.

    jh
    Last edited by jholder; 04-16-2006 at 07:50 PM. Reason: Grammer

  5. #5
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    Quote Originally Posted by wannabetenor
    It looks to me like your passwords may have gotten out of sync during the installs. Try this:

    >su zimbra
    >/opt/zimbra/bin/mysql.server start

    See if it starts. If it starts, or says that a PID exists, then try:
    >mysql msyql

    If it lets you in, then your passwords are fine, and you can ignore this. If it says Access Denied, then search the forums on how to reset your logger and mysql passwords using the --skip-grant-tables option.

    Let us know.

    jh
    Well, the saga continues. I found this posting: http://www.zimbra.com/forums/showpos...2&postcount=17

    I could not get the following commands to work. I did the rest:

    zmlocalconfig -e zimbra_mysql_password=newpasswd
    zmlocalconfig -e mysql_root_password=newrootpasswd

    I get this error: [root@zimbra /]# zmlocalconfig -e mysql_root_password='password'
    Error: can not edit key mysql_root_password

    Tried those two commands as root and zimbra.
    Sincerely,

    Alex

  6. #6
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    what are the permissions on /opt/zimbra/postfix/sbin/postconf?

    if you ran zmcontrol and zmlocalconfig as root you probably want to run (as root) zmfixperms which should be under /opt/zimbra/libexec/

    after that, run this and let us know what happens:

    su - zimbra
    zmcontrol stop
    ps ax | grep zimbra #kill anything left running
    zmcontrol start
    zmcontrol status


    /opt/zimbra/postfix/sbin/postconf: fatal: open /opt/zimbra/postfix-2.2.9/conf/main.cf.tmp: Permission denied

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