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Thread: Corrupt User Account

  1. #1
    Join Date
    Jan 2009
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    Default Corrupt User Account

    I have a user account that cannot be accessed. When I try to access the account via the Admin console it crashes zmmailbdctl.

    Message: Unknown Error Error code: AjxException.UNKNOWN_ERROR Method: AjxRpc.prototype._invoke Details:[Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIXMLHttpRequest.send]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: https://...

    zmmailboxd.out

    1628 INFO [main] log - Setting umask=027
    1629 INFO [main] log - Setting GID=1001
    1630 INFO [main] log - Setting UID=1001
    1631 INFO [main] log - jetty-6.1.5
    1866 INFO [main] log - No Transaction manager found - if your webapp requires one, please configure one.
    Zimbra server process is running as uid=1001 euid=1001 gid=1001 egid=1001
    file IO Exception:java.util.zip.ZipException: invalid entry CRC (expected 0xb14c0c61 but got 0xc3fada0)
    file IO Exception:java.util.zip.ZipException: invalid entry CRC (expected 0x418642c3 but got 0x7ab66245)
    Wildfire 3.1.0 [Jan 21, 2009 12:48:50 AM]

    I cannot delete the account either from the linux console...

    imbra@localhost:~$ zmprov da user@domain.com
    ERROR: zclient.IO_ERROR (invoke The server localhost failed to respond, server: localhost) (cause: org.apache.commons.httpclient.NoHttpResponseExcept ion The server localhost failed to respond)

    All I can do (just about) is change the status of the account... active/maintenance/closed from the linux console.

    There is 1.1GB of email in the user store which would be nice to retrieve if at all possible.

    Any suggestions as to where to start to look?

    TIA

  2. #2
    Join Date
    Nov 2006
    Location
    UK
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    Default

    Welcome to the forums

    Code:
    su - zimbra
    zmcontrol -v
    zmcontrol status
    could you post details from /var/log/zimbra.log after you have performed a zmcontrol stop ; zmcontrol start so we can see what is happening. Once mailboxd is backup and running you could try re-indexing the mailbox from the Admin GUI.

  3. #3
    Join Date
    Jan 2009
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    Default

    Jan 21 02:40:10 localhost zimbramon[24763]: 24763:info: 2009-01-21 02:40:03, DISK: mail.domain.com: dev: /dev/hda1, mp: /, tot: 29518, avail: 1188
    7
    Jan 21 02:40:10 localhost CRON[24762]: (pam_unix) session closed for user zimbra
    Jan 21 02:40:11 localhost su[24912]: (pam_unix) session opened for user zimbra by (uid=0)
    Jan 21 02:40:13 localhost zmmailboxdmgr[24989]: status requested
    Jan 21 02:40:13 localhost zmmailboxdmgr[24989]: file /opt/zimbra/log/zmmailboxd_manager.pid does not exist
    Jan 21 02:40:13 localhost zmmailboxdmgr[24989]: assuming no other instance is running
    Jan 21 02:40:13 localhost zmmailboxdmgr[24989]: file /opt/zimbra/log/zmmailboxd.pid does not exist
    Jan 21 02:40:13 localhost zmmailboxdmgr[24989]: assuming no other instance is running
    Jan 21 02:40:13 localhost zmmailboxdmgr[24989]: no manager process is running
    Jan 21 02:40:15 localhost zimbramon[25031]: 25031:info: Starting services initiated by zmcontrol
    Jan 21 02:40:16 localhost zimbramon[24767]: 24767:info: 2009-01-21 02:40:03, STATUS: mail.domain.com: antispam: Stopped
    Jan 21 02:40:16 localhost zimbramon[24767]: 24767:info: 2009-01-21 02:40:03, STATUS: mail.domain.com: antivirus: Stopped
    Jan 21 02:40:16 localhost zimbramon[24767]: 24767:info: 2009-01-21 02:40:03, STATUS: mail.domain.com: ldap: Stopped
    Jan 21 02:40:16 localhost zimbramon[24767]: 24767:info: 2009-01-21 02:40:03, STATUS: mail.domain.com: logger: Stopped
    Jan 21 02:40:16 localhost zimbramon[24767]: 24767:info: 2009-01-21 02:40:03, STATUS: mail.domain.com: mailbox: Stopped
    Jan 21 02:40:16 localhost zimbramon[24767]: 24767:info: 2009-01-21 02:40:03, STATUS: mail.domain.com: mta: Stopped
    Jan 21 02:40:16 localhost zimbramon[24767]: 24767:info: 2009-01-21 02:40:03, STATUS: mail.domain.com: snmp: Stopped
    Jan 21 02:40:16 localhost zimbramon[24767]: 24767:info: 2009-01-21 02:40:03, STATUS: mail.domain.com: spell: Stopped
    Jan 21 02:40:16 localhost zimbramon[24767]: 24767:info: 2009-01-21 02:40:03, STATUS: mail.domain.com: stats: Stopped
    Jan 21 02:40:17 localhost slapd[25143]: @(#) $OpenLDAP: slapd 2.3.43 (Aug 20 2008 12:03:08) $ ^Iroot@build-debian-etch:/home/build/p4/FRANKLIN/ThirdParty/ope
    nldap/openldap-2.3.43.5z/servers/slapd
    Jan 21 02:40:18 localhost slapd[25144]: slapd starting
    Jan 21 02:40:27 localhost zimbramon[25031]: 25031:info: Rewriting configs antispam amavis antivirus amavis webxml mailbox amavis antispam antivirus mta sa
    sl
    Jan 21 02:40:46 localhost zimbramon[25031]: 25031:info: Starting logger via zmcontrol
    Jan 21 02:40:47 localhost zimbramon[25031]: 25031:info: Starting mailbox via zmcontrol
    Jan 21 02:40:49 localhost zimbramon[25687]: 25687:info: zmmtaconfig: zmmtaconfig started on mail.domain.com with loglevel=3 pid=25687
    Jan 21 02:41:47 localhost zmmailboxdmgr[26530]: status requested
    Jan 21 02:41:47 localhost zmmailboxdmgr[26530]: file /opt/zimbra/log/zmmailboxd_manager.pid does not exist
    Jan 21 02:41:47 localhost zmmailboxdmgr[26530]: assuming no other instance is running
    Jan 21 02:41:47 localhost zmmailboxdmgr[26530]: file /opt/zimbra/log/zmmailboxd.pid does not exist
    Jan 21 02:41:47 localhost zmmailboxdmgr[26530]: assuming no other instance is running
    Jan 21 02:41:47 localhost zmmailboxdmgr[26530]: no manager process is running
    Jan 21 02:41:47 localhost zmmailboxdmgr[26537]: start requested
    Jan 21 02:41:47 localhost zmmailboxdmgr[26537]: checking if another instance of manager is already running
    Jan 21 02:41:47 localhost zmmailboxdmgr[26537]: file /opt/zimbra/log/zmmailboxd_manager.pid does not exist
    Jan 21 02:41:47 localhost zmmailboxdmgr[26537]: assuming no other instance is running
    Jan 21 02:41:47 localhost zmmailboxdmgr[26537]: file /opt/zimbra/log/zmmailboxd.pid does not exist
    Jan 21 02:41:47 localhost zmmailboxdmgr[26537]: assuming no other instance is running
    Jan 21 02:41:47 localhost zmmailboxdmgr[26538]: wrote manager pid 26538 to /opt/zimbra/log/zmmailboxd_manager.pid
    Jan 21 02:41:47 localhost zmmailboxdmgr[26539]: wrote java pid 26539 to /opt/zimbra/log/zmmailboxd_java.pid
    Jan 21 02:41:47 localhost zmmailboxdmgr[26538]: manager started mailboxd/JVM with pid 26539
    Jan 21 02:41:47 localhost zimbramon[25031]: 25031:info: Starting antispam via zmcontrol
    Jan 21 02:41:51 localhost amavis[26571]: starting. /opt/zimbra/amavisd/sbin/amavisd at mail.domain.com amavisd-new-2.5.4 (20080312), Unicode awar
    e, LANG="C"
    Jan 21 02:41:51 localhost amavis[26571]: user=1001, EUID: 1001 (1001); group=, EGID: 1001 1002 1001 5 4 (1001 1002 1001 5 4)
    Jan 21 02:41:51 localhost amavis[26571]: Perl version 5.008008
    Jan 21 02:41:55 localhost amavis[26571]: SpamControl: init_pre_chroot done
    Jan 21 02:41:55 localhost amavis[26607]: Net::Server: Process Backgrounded
    Jan 21 02:41:55 localhost amavis[26607]: Net::Server: 2009/01/21-02:41:55 Amavis (type Net::Server::PreForkSimple) starting! pid(26607)
    Jan 21 02:41:56 localhost amavis[26607]: Net::Server: Binding to UNIX socket file /opt/zimbra/data/amavisd/amavisd.sock using SOCK_STREAM
    Jan 21 02:41:56 localhost amavis[26607]: Net::Server: Binding to TCP port 10024 on host 127.0.0.1
    Jan 21 02:41:56 localhost amavis[26607]: Net::Server: Group Not Defined. Defaulting to EGID '1001 1002 1001 5 4'
    Jan 21 02:41:56 localhost amavis[26607]: Net::Server: User Not Defined. Defaulting to EUID '1001'
    Jan 21 02:41:56 localhost amavis[26607]: Module Amavis::Conf 2.094
    Jan 21 02:41:56 localhost amavis[26607]: Module Archive::Zip 1.23
    Jan 21 02:41:56 localhost amavis[26607]: Module Compress::Zlib 1.42
    Jan 21 02:41:56 localhost amavis[26607]: Module Convert::TNEF 0.17
    Jan 21 02:41:56 localhost amavis[26607]: Module Convert::UUlib 1.11
    Jan 21 02:41:56 localhost amavis[26607]: Module DBD::mysql 4.007
    Jan 21 02:41:56 localhost amavis[26607]: Module DBI 1.605
    Jan 21 02:41:56 localhost amavis[26607]: Module DB_File 1.817
    Jan 21 02:41:56 localhost amavis[26607]: Module Digest::MD5 2.36
    Jan 21 02:41:56 localhost amavis[26607]: Module Digest::SHA1 2.11
    Jan 21 02:41:56 localhost amavis[26607]: Module MIME::Entity 5.426
    Jan 21 02:41:56 localhost amavis[26607]: Module MIME::Parser 5.426
    Jan 21 02:41:56 localhost amavis[26607]: Module MIME::Tools 5.426
    Jan 21 02:41:56 localhost amavis[26607]: Module Mail::Header 2.03
    Jan 21 02:41:56 localhost amavis[26607]: Module Mail::Internet 2.03
    Jan 21 02:41:56 localhost amavis[26607]: Module Mail::SpamAssassin 3.002005
    Jan 21 02:41:56 localhost amavis[26607]: Module Net:NS 0.63
    Jan 21 02:41:56 localhost amavis[26607]: Module Net::LDAP 0.36
    Jan 21 02:41:56 localhost amavis[26607]: Module Net::Server 0.97
    Jan 21 02:41:56 localhost amavis[26607]: Module Time::HiRes 1.9715
    Jan 21 02:41:56 localhost amavis[26607]: Module URI 1.37
    Jan 21 02:41:56 localhost amavis[26607]: Module Unix::Syslog 1.1
    Jan 21 02:41:56 localhost amavis[26607]: Amavis:B code NOT loaded
    Jan 21 02:41:56 localhost amavis[26607]: Amavis::Cache code NOT loaded
    Jan 21 02:41:56 localhost amavis[26607]: SQL base code NOT loaded
    Jan 21 02:41:56 localhost amavis[26607]: SQL::Log code NOT loaded
    Jan 21 02:41:56 localhost amavis[26607]: SQL::Quarantine NOT loaded
    Jan 21 02:41:56 localhost amavis[26607]: Lookup::SQL code NOT loaded
    Jan 21 02:41:56 localhost amavis[26607]: Lookup::LDAP code loaded
    Jan 21 02:41:56 localhost amavis[26607]: AM.PDP-in proto code loaded
    Jan 21 02:41:56 localhost amavis[26607]: SMTP-in proto code loaded
    Jan 21 02:41:56 localhost amavis[26607]: Courier proto code NOT loaded
    Jan 21 02:41:56 localhost amavis[26607]: SMTP-out proto code loaded
    Jan 21 02:41:56 localhost amavis[26607]: Pipe-out proto code NOT loaded
    Jan 21 02:41:56 localhost amavis[26607]: BSMTP-out proto code NOT loaded
    Jan 21 02:41:56 localhost amavis[26607]: Local-out proto code loaded
    Jan 21 02:41:56 localhost amavis[26607]: OS_Fingerprint code NOT loaded
    Jan 21 02:41:56 localhost amavis[26607]: ANTI-VIRUS code loaded
    Jan 21 02:41:56 localhost amavis[26607]: ANTI-SPAM code loaded
    Jan 21 02:41:56 localhost amavis[26607]: ANTI-SPAM-SA code loaded
    Jan 21 02:41:56 localhost amavis[26607]: Unpackers code loaded
    Jan 21 02:41:56 localhost amavis[26607]: Found $file at /usr/bin/file
    Jan 21 02:41:56 localhost amavis[26607]: No $dspam, not using it
    Jan 21 02:41:56 localhost amavis[26607]: No $altermime, not using it
    Jan 21 02:41:56 localhost amavis[26607]: Internal decoder for .mail
    Jan 21 02:41:56 localhost amavis[26607]: Internal decoder for .asc
    Jan 21 02:41:56 localhost amavis[26607]: Internal decoder for .uue
    Jan 21 02:41:56 localhost amavis[26607]: Internal decoder for .hqx
    Jan 21 02:41:56 localhost amavis[26607]: Internal decoder for .ync
    Jan 21 02:41:56 localhost amavis[26607]: No decoder for .F tried: unfreeze, freeze -d, melt, fcat
    Jan 21 02:41:56 localhost amavis[26607]: Found decoder for .Z at /bin/uncompress
    Jan 21 02:41:56 localhost amavis[26607]: Found decoder for .gz at /bin/gzip -d
    Jan 21 02:41:56 localhost amavis[26607]: No decoder for .bz2 tried: bzip2 -d
    Jan 21 02:41:56 localhost amavis[26607]: No decoder for .lzo tried: lzop -d
    Jan 21 02:41:56 localhost amavis[26607]: No decoder for .rpm tried: rpm2cpio.pl, rpm2cpio
    Jan 21 02:41:56 localhost amavis[26607]: Found decoder for .cpio at /bin/cpio
    Jan 21 02:41:56 localhost amavis[26607]: Found decoder for .deb at /usr/bin/ar
    Jan 21 02:41:56 localhost amavis[26607]: Internal decoder for .zip
    Jan 21 02:41:56 localhost amavis[26607]: No decoder for .7z tried: 7zr, 7za, 7z
    Jan 21 02:41:56 localhost amavis[26607]: No decoder for .rar tried: rar, unrar
    Jan 21 02:41:56 localhost amavis[26607]: No decoder for .arj tried: arj, unarj
    Jan 21 02:41:56 localhost amavis[26607]: No decoder for .arc tried: nomarch, arc
    Jan 21 02:41:56 localhost amavis[26607]: No decoder for .zoo tried: zoo, unzoo
    Jan 21 02:41:56 localhost amavis[26607]: No decoder for .lha tried: lha
    Jan 21 02:41:56 localhost amavis[26607]: No decoder for .cab tried: cabextract
    Jan 21 02:41:56 localhost amavis[26607]: No decoder for .tnef tried: tnef
    Jan 21 02:41:56 localhost amavis[26607]: Internal decoder for .tnef
    Jan 21 02:41:56 localhost amavis[26607]: No decoder for .exe tried: rar, unrar; lha; arj, unarj
    Jan 21 02:41:56 localhost amavis[26607]: Using primary internal av scanner code for ClamAV-clamd
    Jan 21 02:41:56 localhost amavis[26607]: SpamControl: initializing Mail::SpamAssassin
    Jan 21 02:41:57 localhost zimbramon[25031]: 25031:info: Starting antivirus via zmcontrol
    Jan 21 02:42:00 localhost clamd[26637]: clamd daemon 0.93.3 (OS: linux-gnu, ARCH: i386, CPU: i686)
    Jan 21 02:42:00 localhost clamd[26637]: Log file size limited to 20971520 bytes.
    Jan 21 02:42:00 localhost clamd[26637]: Reading databases from /opt/zimbra/data/clamav/db
    Jan 21 02:42:00 localhost clamd[26637]: Not loading PUA signatures.
    Jan 21 02:42:01 localhost CRON[26639]: (pam_unix) session opened for user zimbra by (uid=0)
    Jan 21 02:42:03 localhost amavis[26607]: SpamControl: init_pre_fork done
    Jan 21 02:42:18 localhost clamd[26637]: Loaded 806666 signatures.
    Jan 21 02:42:19 localhost clamd[26637]: TCP: Bound to port 3310
    Jan 21 02:42:19 localhost clamd[26637]: TCP: Setting connection queue length to 15
    Jan 21 02:42:19 localhost clamd[26801]: Limits: Global size limit set to 10240000 bytes.
    Jan 21 02:42:19 localhost clamd[26801]: Limits: File size limit set to 10240000 bytes.
    Jan 21 02:42:19 localhost clamd[26801]: Limits: Recursion level limit set to 16.
    Jan 21 02:42:19 localhost clamd[26801]: Limits: Files limit set to 10000.
    Jan 21 02:42:19 localhost clamd[26801]: Archive support enabled.
    Jan 21 02:42:19 localhost clamd[26801]: Archive: Blocking encrypted archives.
    Jan 21 02:42:19 localhost clamd[26801]: Algorithmic detection enabled.
    Jan 21 02:42:19 localhost clamd[26801]: Portable Executable support enabled.
    Jan 21 02:42:19 localhost clamd[26801]: ELF support enabled.
    Jan 21 02:42:19 localhost clamd[26801]: Mail files support enabled.
    Jan 21 02:42:19 localhost clamd[26801]: OLE2 support enabled.
    Jan 21 02:42:19 localhost clamd[26801]: PDF support disabled.
    Jan 21 02:42:19 localhost clamd[26801]: HTML support enabled.
    Jan 21 02:42:19 localhost clamd[26801]: Self checking every 1800 seconds.
    Jan 21 02:42:19 localhost zmmailboxdmgr[26811]: status requested
    Jan 21 02:42:19 localhost zmmailboxdmgr[26811]: status OK
    Jan 21 02:42:20 localhost zimbramon[25031]: 25031:info: Starting snmp via zmcontrol
    Jan 21 02:42:21 localhost zimbramon[25031]: 25031:info: Starting spell via zmcontrol
    Jan 21 02:42:23 localhost zimbramon[25031]: 25031:info: Starting mta via zmcontrol
    Jan 21 02:42:26 localhost zimbramon[26640]: 26640:info: 2009-01-21 02:42:02, STATUS: mail.domain.com: antispam: Running
    Jan 21 02:42:26 localhost zimbramon[26640]: 26640:info: 2009-01-21 02:42:02, STATUS: mail.domain.com: antivirus: Stopped
    Jan 21 02:42:26 localhost zimbramon[26640]: 26640:info: 2009-01-21 02:42:02, STATUS: mail.domain.com: ldap: Running
    Jan 21 02:42:26 localhost zimbramon[26640]: 26640:info: 2009-01-21 02:42:02, STATUS: mail.domain.com: logger: Running
    Jan 21 02:42:26 localhost zimbramon[26640]: 26640:info: 2009-01-21 02:42:02, STATUS: mail.domain.com: mailbox: Running
    Jan 21 02:42:26 localhost zimbramon[26640]: 26640:info: 2009-01-21 02:42:02, STATUS: mail.domain.com: mta: Stopped
    Jan 21 02:42:26 localhost zimbramon[26640]: 26640:info: 2009-01-21 02:42:02, STATUS: mail.domain.com: snmp: Running
    Jan 21 02:42:26 localhost zimbramon[26640]: 26640:info: 2009-01-21 02:42:02, STATUS: mail.domain.com: spell: Running
    Jan 21 02:42:26 localhost zimbramon[26640]: 26640:info: 2009-01-21 02:42:02, STATUS: mail.domain.com: stats: Stopped
    Jan 21 02:42:26 localhost CRON[26639]: (pam_unix) session closed for user zimbra
    Jan 21 02:43:07 localhost zmmailboxdmgr[27413]: status requested
    Jan 21 02:43:07 localhost zmmailboxdmgr[27413]: status OK
    Jan 21 02:43:11 localhost zmmailboxdmgr[27493]: status requested
    Jan 21 02:43:11 localhost zmmailboxdmgr[27493]: status OK
    Jan 21 02:43:18 localhost postfix/postfix-script[27606]: warning: not owned by root: /opt/zimbra/postfix-2.4.7.5z/conf/main.cf
    Jan 21 02:43:18 localhost postfix/postfix-script[27619]: starting the Postfix mail system
    Jan 21 02:43:18 localhost postfix/master[27620]: daemon started -- version 2.4.7, configuration /opt/zimbra/postfix-2.4.7.5z/conf
    Jan 21 02:43:18 localhost postfix/master[27620]: warning: process /opt/zimbra/postfix/libexec/qmgr pid 27626 killed by signal 11
    Jan 21 02:43:18 localhost postfix/master[27620]: warning: /opt/zimbra/postfix/libexec/qmgr: bad command startup -- throttling
    Jan 21 02:43:19 localhost saslauthd[27628]: detach_tty : master pid is: 27628
    Jan 21 02:43:19 localhost saslauthd[27628]: ipc_init : listening on socket: /opt/zimbra/cyrus-sasl-2.1.22.3z/state/mux
    Jan 21 02:43:19 localhost zimbramon[25031]: 25031:info: Starting stats via zmcontrol
    Jan 21 02:43:25 localhost clamd[26801]: Reading databases from /opt/zimbra/data/clamav/db
    Jan 21 02:43:38 localhost clamd[26801]: Database correctly reloaded (494367 signatures)
    Jan 21 02:44:01 localhost CRON[28014]: (pam_unix) session opened for user zimbra by (uid=0)
    Jan 21 02:44:09 localhost zmmailboxdmgr[28154]: status requested
    Jan 21 02:44:09 localhost zmmailboxdmgr[28154]: status OK
    Jan 21 02:44:11 localhost zimbramon[28015]: 28015:info: 2009-01-21 02:44:02, STATUS: mail.domain.com: antispam: Running
    Jan 21 02:44:11 localhost zimbramon[28015]: 28015:info: 2009-01-21 02:44:02, STATUS: mail.domain.com: antivirus: Running
    Jan 21 02:44:11 localhost zimbramon[28015]: 28015:info: 2009-01-21 02:44:02, STATUS: mail.domain.com: ldap: Running
    Jan 21 02:44:11 localhost zimbramon[28015]: 28015:info: 2009-01-21 02:44:02, STATUS: mail.domain.com: logger: Running
    Jan 21 02:44:11 localhost zimbramon[28015]: 28015:info: 2009-01-21 02:44:02, STATUS: mail.domain.com: mailbox: Running
    Jan 21 02:44:11 localhost zimbramon[28015]: 28015:info: 2009-01-21 02:44:02, STATUS: mail.domain.com: mta: Running
    Jan 21 02:44:11 localhost zimbramon[28015]: 28015:info: 2009-01-21 02:44:02, STATUS: mail.domain.com: snmp: Running
    Jan 21 02:44:11 localhost zimbramon[28015]: 28015:info: 2009-01-21 02:44:02, STATUS: mail.domain.com: spell: Running
    Jan 21 02:44:11 localhost zimbramon[28015]: 28015:info: 2009-01-21 02:44:02, STATUS: mail.domain.com: stats: Running
    Jan 21 02:44:11 localhost CRON[28014]: (pam_unix) session closed for user zimbra
    Jan 21 02:44:18 localhost postfix/master[27620]: warning: process /opt/zimbra/postfix/libexec/qmgr pid 28320 killed by signal 11
    Jan 21 02:44:18 localhost postfix/master[27620]: warning: /opt/zimbra/postfix/libexec/qmgr: bad command startup -- throttling
    Jan 21 02:44:28 localhost zimbramon[25687]: 25687:err: Service status change: mail.domain.com sasl changed from stopped to running
    Jan 21 02:44:29 localhost zimbramon[25687]: 25687:err: Service status change: mail.domain.com stats changed from stopped to running
    Jan 21 02:44:31 localhost zmmailboxdmgr[28497]: status requested
    Jan 21 02:44:31 localhost zmmailboxdmgr[28497]: status OK
    Jan 21 02:44:31 localhost postfix/pickup[27627]: 29038CB9A4: uid=1001 from=<zimbra>
    Jan 21 02:44:31 localhost postfix/cleanup[28472]: 29038CB9A4: message-id=<20090120161431.29038CB9A4@mail.domain.com>
    Jan 21 02:44:32 localhost postfix/pickup[27627]: 42683CB9AF: uid=1001 from=<zimbra>
    Jan 21 02:44:32 localhost postfix/cleanup[28472]: 42683CB9AF: message-id=<20090120161432.42683CB9AF@mail.domain.com>
    Jan 21 02:44:32 localhost zimbramon[25687]: 25687:err: Service status change: mail.domain.com mta changed from stopped to running
    Jan 21 02:44:32 localhost zmmailboxdmgr[28559]: status requested
    Jan 21 02:44:32 localhost zmmailboxdmgr[28559]: status OK
    Jan 21 02:44:34 localhost postfix/pickup[27627]: 4367ACB9B0: uid=1001 from=<zimbra>
    (END)

    zimbra@localhost:~$ zmcontrol status
    Host mail.domain.com
    antispam Running
    antivirus Running
    ldap Running
    logger Running
    mailbox Running
    mta Running
    snmp Running
    spell Running
    stats Running

  4. #4
    Join Date
    Nov 2006
    Location
    UK
    Posts
    8,017
    Rep Power
    25

    Default

    Can you get to the Admin GUI now and try re-indexing the mailbox ? Does /opt/zimbra/log/mailbox.log show any error messages ?

  5. #5
    Join Date
    Jan 2009
    Posts
    3
    Rep Power
    6

    Default

    No I cannot access the accout via the GUI at all.
    This is the very first error I posted with the output from the GUI.

    When attemption ReIndex from GUI I get this error in the GUI.

    JavaScript error encountered in method ZaAccountViewController.prototype._reindexMbxListe ner message: this._currentObject is null fileName: https://mail.domain.com:7071/zimbraA...v=081117062348 lineNumber: 5315 stack: ([object Object])@https://mail.domain.com:7071/zimbraAdmin/js/Admin_all.js.zgz?v=081117062348:5315 ([object Object])@https://mail.d...

    I cannot find any other useful log information... perhaps you can direct me.

    Trying to ReIndex from the console produces this error.

    zimbra@localhost:~$ zmprov rim user@domain.com start
    ERROR: zclient.IO_ERROR (invoke The server mail.domain.com failed to respond, server: mail.domain.com) (cause: org.apache.commons.httpclient.NoHttpResponseExcept ion The server mail.domain.com failed to respond)

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