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Thread: [SOLVED] System Failure getting database logger connection

  1. #1
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    Default [SOLVED] System Failure getting database logger connection

    how is solving this Problem :
    Message : system Failure: getting database logger connection Error Code: service:FAILURE Method:GetService StatusRequest


    Help Me please

  2. #2
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    Default Please run and post output.

    cat /etc/hosts
    cat /etc/resolv.conf
    dig yourdomain mx
    dig yourdomain any
    host `hostname` <- note backticks and not single quotes

  3. #3
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    on 5.0.11? I think this is the problem
    Bug 33604 &ndash; Server Status Error

    You can do a zmloggerctrl stop and then kill all the zombie loggers and then start it up again

  4. #4
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    I would just like to add that in my case, I was getting an error which said /tmp/zimbra/mysql.server.lock could not be found.

    The fix was simple:
    Code:
    su - zimbra
    mkdir /tmp/zimbra

  5. #5
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    hi there

    I have the very same problem...
    but I absolutely dont understand the fix...
    could you please explicit them
    should these command be entered in the "Run" thing of windows (I m using XP SP2)....
    but then the slash are not correct for a pc (they look like linux, I m confused)

  6. #6
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    Default

    The issue they were resolving was to do with the server backend and not the Zimbra Desktop Client.

  7. #7
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    thanks

    I understood that it had to do with the database management
    I guess my question was : how to interact with the database backend when running it in windows?

    for exemple how to check if it is running by another mean than the task manager

    and how to debug it etc...

    the log themselves refer a flurry of threads but it is very difficult to understand how to interact with these function from windows...

    thank you for all help there

  8. #8
    phoenix is offline Zimbra Consultant & Moderator
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    Default

    Quote Originally Posted by gemselle View Post
    I understood that it had to do with the database management
    I guess my question was : how to interact with the database backend when running it in windows?
    The simple answer is, you don't. This thread is about the Zimbra Collaboration Suite mail server and not Zimbra Desktop - your question about Zimbra Desktop is not relevant in this thread.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  9. #9
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    thank you again for your quick reply

    do you mean that :
    a) there is no direct access to the database when running Zimbra Desktop on a Windows machine (even for debugging purpose)
    or
    b) my post was wrongly placed

    by the way after a numerous reboot and a couple reinstallation the problem (system Failure: getting database logger connection ) finally decide to go away on its own...

    also please accept my apologies for potentially making an error in my posting I was under the impression that the database management was similar across the various zimbra email software

  10. #10
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by gemselle View Post
    do you mean that :
    a) there is no direct access to the database when running Zimbra Desktop on a Windows machine (even for debugging purpose)
    or
    b) my post was wrongly placed
    The answer to that would depend on whether you were using ZImbra Collaboration Suite. As you were talking about Windows I made the (possibly wrong?) assumption you question was about Zimbra Desktop. If it was about ZD then the answer is b).

    If you do have a Zimbra server then please update your forum profile with the output of the following command )if you don't then ignore this):

    Code:
    zmcontrol -v
    Quote Originally Posted by gemselle View Post
    also please accept my apologies for potentially making an error in my posting I was under the impression that the database management was similar across the various zimbra email software
    No, it isn't and this question was about the Logger function of ZCS. The database in Zimbra Desktop is local to you and stored on your PC in the ZD folders and there's no ability to manipulate it.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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