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Thread: Problem Viewing Mail Queues

  1. #11
    Join Date
    Feb 2006
    Location
    FL, USA
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    Smile Problem viewing mail queues

    I've just upgraded my fc4 3.0.1 installation to the 3.1 and also cannot view the queues in the admin console...I get the following error message.

    Message: system failure: exception during auth {RemoteManager: fs1.dadllc.net->zimbra@fs1.dadllc.net:22}
    com.zimbra.cs.service.ServiceException: system failure: exception during auth {RemoteManager: fs1.dadllc.net->zimbra@fs1.dadllc.net:22}
    at com.zimbra.cs.service.ServiceException.FAILURE(Ser viceException.java:131)
    at com.zimbra.cs.rmgmt.RemoteManager.getSession(Remot eManager.java:192)
    at com.zimbra.cs.rmgmt.RemoteManager.execute(RemoteMa nager.java:129)
    at com.zimbra.cs.service.admin.GetMailQueueInfo.handl e(GetMailQueueInfo.java:55)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:255)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:163)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:84)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:228)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:709)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:154)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
    at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:252)
    at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:173)
    at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:213)
    at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:178)
    at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:126)
    at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:105)
    at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:107)
    at org.apache.catalina.valves.AccessLogValve.invoke(A ccessLogValve.java:541)
    at org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:148)
    at org.apache.coyote.http11.Http11Processor.process(H ttp11Processor.java:869)
    at org.apache.coyote.http11.Http11BaseProtocol$Http11 ConnectionHandler.processConnection(Http11BaseProt ocol.java:667)
    at org.apache.tomcat.util.net.PoolTcpEndpoint.process Socket(PoolTcpEndpoint.java:527)
    at org.apache.tomcat.util.net.LeaderFollowerWorkerThr ead.runIt(LeaderFollowerWorkerThread.java:80)
    at org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:684)
    at java.lang.Thread.run(Thread.java:595)
    Caused by: java.io.IOException: auth failed
    at com.zimbra.cs.rmgmt.RemoteManager.getSession(Remot eManager.java:185)
    ... 24 more

    Error code: service.FAILURE
    Method: ZmCsfeCommand.prototype.invoke
    Details:soap:Receiver


    My server is a P4 with 2GB of Ram plus a 300GB sata drive......I hope this helps...let me know if you need any further info and I will gladly forward it on....plus this server is also running dhcp and bind(dns)....

    btw....the upgrade process ran very nicely...appeared to be smooth...

  2. #12
    Join Date
    Nov 2005
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    Default

    http://www.zimbra.com/forums/showthr...exception+auth

    are you running ssh on port 22?

    zmsshkeygen
    zmupdateauthkeys
    tomcat restart

  3. #13
    Join Date
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    Question

    Quote Originally Posted by bobby
    http://www.zimbra.com/forums/showthr...exception+auth

    are you running ssh on port 22?

    zmsshkeygen
    zmupdateauthkeys
    tomcat restart
    Yes..I am running ssh on port 22....is a problem ????

  4. #14
    Join Date
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    Location
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    Default

    Quote Originally Posted by bobby
    http://www.zimbra.com/forums/showthr...exception+auth

    are you running ssh on port 22?

    zmsshkeygen
    zmupdateauthkeys
    tomcat restart
    Oopppps.....I just realized that you wanted me to run the following commands

    zmsshkeygen
    zmupdateauthkeys
    tomcat restart
    ....

    ....which worked......solved my problem thanks...

  5. #15
    Join Date
    Mar 2006
    Location
    Forlì - ITALY
    Posts
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    Default Chmod?

    What chmod on zimbra home?
    If we set chmod 777 /opt/zimbra we have the error. Otherwise with chmod 755 it works fine!!!!
    Someone could clarify???
    Bye

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