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Thread: [SOLVED] URGENT!! zmmailboxdctl is not running

  1. #1
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    Default [SOLVED] URGENT!! zmmailboxdctl is not running

    Hi.

    This morning i restart zimbra server and then i have stoped the service zmmailboxdctl. I can't start this service.

    My mailbox.log:

    2009-02-11 13:02:23,621 INFO [PostStartupCrashRecovery] [] cache - initializing folder and tag caches for mailbox 41
    2009-02-11 13:02:24,234 FATAL [PostStartupCrashRecovery] [] system - Unable to commit database transaction. Forcing server to abort.
    com.zimbra.common.service.ServiceException: system failure: committing database transaction
    ExceptionId:PostStartupCrashRecovery:1234353744233 :18bdfe7e9da3b1f5
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
    at com.zimbra.cs.db.DbPool$Connection.commit(DbPool.j ava:146)
    at com.zimbra.cs.mailbox.Mailbox.endTransaction(Mailb ox.java:6885)
    at com.zimbra.cs.mailbox.Mailbox.getConfig(Mailbox.ja va:1256)
    at com.zimbra.cs.mailbox.Mailbox.finishInitialization (Mailbox.java:530)
    at com.zimbra.cs.mailbox.MailboxManager.getMailboxByI d(MailboxManager.java:430)
    at com.zimbra.cs.mailbox.MailboxManager.getMailboxByI d(MailboxManager.java:328)
    at com.zimbra.cs.redolog.op.IndexItem.redo(IndexItem. java:93)
    at com.zimbra.cs.redolog.RedoLogManager$PostStartupCr ashRecoveryThread.run(RedoLogManager.java:306)
    Caused by: com.mysql.jdbc.exceptions.MySQLNonTransientConnect ionException: Communications link failure during commit(). Transaction resolution unknown.
    at com.mysql.jdbc.SQLError.createSQLException(SQLErro r.java:888)
    at com.mysql.jdbc.Connection.commit(Connection.java:2 246)
    at org.apache.commons.dbcp.DelegatingConnection.commi t(DelegatingConnection.java:248)
    at org.apache.commons.dbcp.PoolingDataSource$PoolGuar dConnectionWrapper.commit(PoolingDataSource.java:2 44)
    at com.zimbra.cs.db.DbPool$Connection.commit(DbPool.j ava:144)
    ... 7 more


    I need help. I don't know what can i do.

    Thanks and sorry with my english. I'm spanish administrator.

  2. #2
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    Welcome to the forums

    Please post the output from
    Code:
    su - zimbra
    zmcontrol -v

  3. #3
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    Release 5.0.10_GA_2638.UBUNTU8 UBUNTU8 FOSS edition

  4. #4
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    Okay, it sounds like one of your mailboxes is corrupt. So to find the one that is affected you can run
    Code:
    su - zimbra
    zmprov gaa | xargs -i zmprov getMailboxInfo {}
    Once you have found the account using that mailbox, disable IMAP to that account and restart the mailbox service using
    Code:
    zmmailboxdctl restart
    When that is running again try to re-index the account using
    Code:
    zmprov rim {user@domain} start
    when that has finished re-enable IMAP access and see if that has cured the problem.

  5. #5
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    Thanks a lot.

    I have this message with zmprov:

    ERROR: zclient.IO_ERROR (invoke Connection refused, server: localhost) (cause: java.net.ConnectException Connection refused)

  6. #6
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    Code:
    zmmailboxdctl restart
    to get it started first.

  7. #7
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    I can't start zmmailboxdctl.

    I do restart and next zmprov. Continue the same message

    ERROR: zclient.IO_ERROR (invoke Connection reset, server: localhost) (cause: java.net.SocketException Connection reset)


    In /var/log/zimbra.log i have this:

    Feb 11 14:06:28 correu zmmailboxdmgr[5679]: stale pid 5212 found in /opt/zimbra/log/zmmailboxd_manager.pid: No such process
    Feb 11 14:06:28 correu zmmailboxdmgr[5679]: assuming no other instance is running
    Feb 11 14:06:28 correu zmmailboxdmgr[5679]: file /opt/zimbra/log/zmmailboxd.pid does not exist
    Feb 11 14:06:28 correu zmmailboxdmgr[5679]: assuming no other instance is running
    Feb 11 14:06:28 correu zmmailboxdmgr[5679]: no manager process is running

  8. #8
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    Any new messages in /opt/zimbra/log/mailboxd.log ?

  9. #9
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    No. Is the same.

    I know the mailbox user corrupt. Yesterday one user can't open his mailbox. When this morning i restart service the zmmailboxdctl fails.

    Only have his name. I can't find his mailbox for delete it.

    More help?

  10. #10
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    Looks like you are going to have to go through Mysql Crash Recovery - Zimbra :: Wiki. Please ensure you have a recent backup before performing this operation.
    Last edited by uxbod; 02-11-2009 at 05:30 AM.

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